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This position is part time and expected to be up to 19 hours per week
Position Summary
Provide membership information and service, promote and sell programs and memberships, participate in administrative support functions, while working in a fast-paced environment.
Essential Duties
Include the following. Other duties may be assigned
Provide information regarding membership and program offerings by staying abreast of program brochure information and special events as well as facility schedules, being prepared to provide personalized direction to other services.
Work in a fast-paced environment and deal with the public in a professional manner
Aggressively promote and sell membership.
Process all membership, camp, program, and child care registrations. Process membership ID’s and issue to members.
Answer all telephone calls within 3 rings in a professional manner and in accordance with branch procedures.
May assist with or provide facility tours
Greet members by name in a friendly manner while exhibiting the YMCA character values of caring, honesty, respect and responsibility.
Retain membership confidentiality in financial and personal matters handling every situation in a professional manner.
Maintain composure in adverse situation regarding members, with the ultimate goal being win/win situation.
Reconcile end of shift money received through the sale of membership, merchandise, camp, program, and child care registrations.
Provide administrative support such as typing, data entry, photocopying, and faxing. Maintain good public relations with members and direct serious matters to your supervisor.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:High School Diploma preferred. No specific experience required.
Full Time
$34k-44k (estimate)
11/21/2023
06/06/2024
The job skills required for Welcome Center Representative include Confidentiality, Data Entry, Administrative Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Welcome Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Welcome Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Welcome Center Representative positions, which can be used as a reference in future career path planning. As a Welcome Center Representative, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Welcome Center Representative. You can explore the career advancement for a Welcome Center Representative below and select your interested title to get hiring information.