Our Customer Experience Managers are seasoned retail veterans and naturally charismatic leaders. In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, training, development and overall management of a dynamic store team that will help Tesla accelerate the world's transition to sustainable transportation. You will be challenged to support your team through training, coaching, motivating and analyzing sales performance. You will be tasked with identifying events in the local market that will maximize Tesla's brand exposure and create more Tesla owners. You will be measured and rewarded by your ability to achieve a cumulative store sales target, drive optimal team performance, and maintain store operations. To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional customer experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.

• Business Strategy: Collaborate with the Store Manager toalign on business needs and strategies, while demonstrating sales leadershipthrough active floor presence and role modeling (70% of the time)
• Customer Excellence: Ensure all employees deliver a top-tiercustomer experience, proactively addressing and resolving any concerns relatedto vehicle quality and preparation
• Team Development: Recruit, train, and develop management andstaff, maintaining prompt position fulfillment, providing ongoing performanceevaluation, and ensuring adherence to Tesla's policies and procedures
• Brand Standards: Uphold brand standards through facilitymaintenance, showroom presentation, and cost control, while ensuring compliancewith Tesla's dress code and grooming guidelines

• Bachelor's degree or 2 years applicable experience withproven track record to meet or exceed goals, or equivalent
• Self-starting entrepreneur with exceptional managementskills, great attention to detail, and ability to prioritize multiple projects whileadhering to business-critical deadlines
• Excellent written and verbal communication skills with a dedicatedand ethical approach to sales and sales operations
• Ability to develop collaborative relationships and act as awell-respected, trusted partner
• Ability to work evenings and weekends in a retailenvironment, ability to relocate as needed
• Valid driver's license in country of employment and abilityto obtain appropriate state licensing, where applicable
• This roles requires you to possess a Motor Vehicle Salesperson License issued by Colorado Department of Revenue Division of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities
• To check if you are eligible for the salesperson license, please contact the licensing office nearest you in state of employment

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

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