PRN Receptionist

Terraces of Lake Worth Care Center is currently recruiting for a dedicated PRN Receptionist to join our growing team.

Terraces of Lake Worth Care Center strives to provide the highest quality of medical and nursing care, in an atmosphere that promotes healing and wellness.

Pay and Compensation: You will earn a competitive hourly rate.

Responsibilities of the PRN Receptionist:

• Identify and participate in process improvement initiatives that improve the customer experience, enhance work flow, and/or improve the work environment.
• Answer telephones or switchboard during scheduled shift.
• Ensure phone calls are redirected to appropriate employee or department.
• Transfer callers to appropriate voicemail when employee is unavailable.
• Provide callers with information about the facility, such as, address, directions, fax numbers, facility/Company website and other related information.
• Receive, sort and forward incoming mail.
• Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Assist in the ordering, receiving, stocking and distribution of office supplies.
• Assist with other related clerical duties, such as, copying, faxing, filing, etc., as needed.
• Other special projects and duties, as assigned.

Requirements of the PRN Receptionist:

• High school diploma or GED required or equivalent related work experience.

• Six (6) months to one (1) year customer service experience or related experience performing office/clerical duties.

• Excellent phone etiquette skills required.

• Effective verbal and written English communication skills.

• Demonstrated basic to intermediate skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.

• Highest level of professionalism with the ability to maintain confidentiality.

• Customer service oriented with the ability to work well under pressure.