POSITION SUMMARY

Processes and produces the work necessary for efficient office operations and functions while interacting with the visiting public as well as the residents and staff of the community.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

• Assists with preparation and monitors all monthly billing and collection processes utilizing established policies, procedures and tracking systems.
• Oversees cash controls including the depositing and posting of cash receipts and implementing and monitoring controls over petty cash.

• Assists in the preparation of monthly invoices and the collection and recording of payments.
• Contributes and assists with the compilation of information for weekly reports.
• Submits open positions on weekly basis.
• Performs other duties as assigned by the Supervisor.

• Coordinates the processing of payroll and employee benefits and other personnel-related records including new hire paperwork and Change forms.
• Interfaces with residents on billing/collection issues.
• Assists with the preparation and maintenance of resident files, records and reports.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Educational Requirements and Experience:

• High school diploma or general education degree (GED) required. Associates degree preferred.
• One to three years related experience and/or training; or equivalent combination of education and experience.

Knowledge, Skills and Abilities:

• Language Ability:
• Mathematical Skills:
• Cognitive Demands:
• Computer Skills:
  • Ability to use Microsoft Windows, including Word and Excel. Ability to use email and the Internet.
• Competencies:
  • Must demonstrate an interest in working with a senior population.
• Works primarily indoors in a climate controlled setting
• Possible exposure to chemicals as identified in the MSDS Manual

• Ability to read and comprehend simple instructions, short correspondence, and memos.

• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to read and write using English language.
• Must demonstrate excellent telephone communication skills.

o Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.

o Ability to perform these operations using units of American money and weight measurement, volume, and distance.

o Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

o Ability to deal with problems involving a few concrete variables in standardized situations.

• Demonstrates general office skills such as use of copy machine.
• Must possess the ability to accurately type 45-50 wpm (95% accuracy).

• Interacts with guests, residents and staff in a courteous and friendly manner.

• Responds promptly to resident and visitor needs. Responds to requests for service and assistance.
• Completes administrative tasks accurately and timely.

ENVIRONMENTAL ADAPTABILITY

PHYSICAL REQUIREMENTS

The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the Team Member is regularly required to talk or hear. The Team Member is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The Team Member is occasionally required to stand and walk. The Team Member must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.