Tennova Knoxville Physician RMC - Turkey Creek is Hiring a Registration and Medical Records Clerk - Middlebrook Surgery Center, FT Near Knoxville, TN
Interact with patients and patient's family presenting on day of surgery and assist with answering customer questions in a timely courteous manner
Obtain all required information to perform registration of patients and enter into system
Obtain authorizations and verifications for services and enter into system
Verify insurance information for billing purposes
Collect pre-surgery estimated patient responsibility and record collections
Post payments, complete deposit log, and prepare deposit
Communicate all operative reports daily to appropriate physician offices
Compiles all documentation in order to fully complete patient medical records
Follows up and communicates directly with transcription company, physicians, and pathology lab to receive dictation for each surgery case
Performs collection, processing, filing, maintenance, storage, retrieval, and distribution of medical records according to facility policies and procedure.
Assembles all charts for upcoming procedures adding all nursing documentation as well as registration forms to each
Maintain medical records room, filing charts that have gone through the QA process as well as boxing and sending to storage in accordance with policies and procedures
Respond to medical record requests
Assists and backs up other business office positions as needed
Answers telephone, questions, and returns calls in a courteous timely manner
Performs additional duties as assigned or requested
A candidate must have the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form as well as the ability to deal with problems involving several concrete variables in standardized situations. This individual must have strong verbal and written communication skills and be able to communicate effectively.