Interacts with the patient to ensure that the check-in and check-out is carried out efficiently. Answers questions about the facility's policies and services. Makes advance reservations and handles special requests. Issues invoices and collects room fees. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor or manager. May require a high school diploma or its equivalent and no experience. Familiar with standard concepts, practices, and procedures within a particular field.