Eligibility Representative position involving day, evening, and weekend coverage (Tues-Sat 8 AM-4:30) for qualified individuals at Tennova Health Newport in the Eligibility Screening Services Department.

Job duties include:

-screening referred self-pay patients for programs such as Medicare, Medicaid, Medicaid for nursing home placement, Crime Victims, vocational rehabilitation, QMB, SSI, and any/all other third party coverage including other available local, state, and federal programs in addition to the hospital’s financial assistance program

-providing point of service collections for self-pay patients, patients who have balances after insurance or Medicare payments, and patients that do not qualify for any programs/coverage.

ESS is an Equal Opportunity Employer

Minimum qualifications:

-at least 1 year of healthcare or customer facing experience

-proficiency in Microsoft Word and Excel

-type at least 80 wpm

-attention to detail

-ability to multitask

-meet productivity standards

-comply with hospital policies

-have reliable transportation as well as proof of valid license and auto insurance

-drug test required as well as passing a background check

- Bilingual in Spanish is preferredPrior experience in collections and knowledge of HIPAA,EMTALA, and PHI are a plus.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Tuition reimbursement

Schedule:

• Day shift

Work setting:

• In-person

Application Question(s):

• -at least 1 year of healthcare or customer facing experience

-proficiency in Microsoft Word and Excel
-type at least 80 wpm
-attention to detail
-ability to multitask
-meet productivity standards
-comply with hospital policies
-have reliable transportation as well as proof of valid license and auto insurance
-drug test required as well as passing a background check
- Bilingual in Spanish is preferred

Prior experience in collections and knowledge of HIPAA,EMTALA, and PHI are a plus.

Experience:

• healthcare or customer facing: 1 year (Required)

Work Location: In person