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Patient Service Representative (Bilingual abilities are a plus)
$33k-40k (estimate)
Full Time 2 Months Ago
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Rural Medical Services, Inc. is Hiring a Patient Service Representative (Bilingual abilities are a plus) Near Newport, TN

Do you value making a difference in a person's life?

We are looking for dedicated individuals to provide excellent patient customer service and administrative support in a medical office setting.

Competitive pay and excellent benefits with 11 paid holidays.

Join our team to create better care for a better life for our communities and apply today.

PURPOSE

To provide excellent patient customer service with specific focus on courtesy, efficiency, knowledge and confidentiality.

DESCRIPTION OF DUTIES

  • Serve as receptionist in accordance with written appointment and patient record policies.
  • Execute billing, filing, typing, medical records and appointments in accordance with written policies.
  • Perform all clerical tasks as specified in clinic or office policies and/or as directed by the supervisor, including payment collection at time of service.
  • Keep medical records in accordance with the written medical records policy.
  • Answer telephone, accurately take messages, and schedule appointments.
  • Assist patients in completing forms.
  • Perform other duties as assigned.

EDUCATION REQUIRED

High school graduate or vocational high school graduate or high school equivalency.

LICENSES REQUIRED

None

EXPERIENCE AND/OR SKILLS REQUIRED

Should be able to comprehend established office routine and regulations, learn quickly from oral and written instructions; possess ability to keep simple financial records and perform simple mathematical tasks.

Must possess the ability to communicate verbally and non-verbally with clients, coworkers, and members of management. Excellent professional customer service skills required.

Fluency in English, written and oral, is required.

Bilingual abilities are a plus.

Computer Skills:

Ability and knowledge which allow you to use computers and related technology.

Core Skills:

Ability to work well as a team and independently with minimal direction.

Ability to find creative and effective ways to advocate for patients.

Uses critical thinking to assess alternative approaches to problems or decisions.

Ability to gather data, compile information and prepare resource materials.

Effective interpersonal skills.

Able to maintain objectivity in handling difficult issues, events, or decisions.

Ability to prioritize.

Ability to multitask.

Conflict resolution

Self-motivated

Flexible and adaptable

Dependable

Honesty and accountability

Rural Medical Services, Inc. is an Equal Opportunity Employer.

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

  • 403(b)
  • 403(b) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work setting:

  • Clinic
  • In-person
  • Office

Education:

  • High school or equivalent (Required)

Ability to Relocate:

  • Newport, TN 37821: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$33k-40k (estimate)

POST DATE

04/13/2024

EXPIRATION DATE

08/10/2024

WEBSITE

rmstn.org

HEADQUARTERS

Newport, TN

SIZE

<25

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The job skills required for Patient Service Representative (Bilingual abilities are a plus) include Customer Service, Billing, Health Insurance, Critical Thinking, Accountability, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative (Bilingual abilities are a plus). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative (Bilingual abilities are a plus). Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

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May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

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Patient confidentiality must remain a primary concern.

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Know how to feel, express and receive gratitude.

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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

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