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About TELUS International
TELUS International (NYSE: TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 75,000 team members and delivery centers across 30 countries in Africa, Asia, North and Central America, and Europe, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS International partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages. Learn more at: telusinternational.com
Responsibilities:
Work with the business to understand needs, goals, strategies, and challenges, and how to help prioritize opportunities for improvement
Helps to manage the processes of pipeline management, forecasting and financial planning.
Ensures business partner perspective / efforts are grounded in facts and data
Effectively communicate the story behind the numbers in terms business partners understand
Proactively make recommendations based on data and analysis
Discusses financial performance in terms of the financial implications and business activities
Facilitates the internal alignment with Telus International Finance and Sales Operations teams.
Contributes to the monthly forecast processes, annual budgeting, and sales planning processes and interlock alignment.
Responsible for reporting analysis, visualization and simplification of data.
Collaborates with the Sales Operations and Finance teams on data analytics projects and reporting requirements as needed, including Salesforce, Sissence, etc.
Analyzes reporting needs and proactively creates new insights, reporting, SFDC dashboards and analytics
Qualifications/Requirements:
B.A. or B.S in finance, accounting, economics, or business is required.
5 years of experience
Create operational metrics daily, weekly, monthly and quarterly
Excellent organizational skills including prioritizing, scheduling, time management, and ability to meeting deadlines
SFDC experience and analytical tools experience
Proficient in all Microsoft Office including Outlook, Excel, Word & PowerPoint
Strong communication and analytical skills
Location: Remote US
Pay:
The base compensation range for this position is $65,200 - $81,500USDcommensurate with experience. Actual compensation within that range will be dependent upon the individual's skills, experience, qualifications, and applicable laws.
TELUS Values
TELUS International recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:
● We passionately put our customers and communities first
● We embrace change and innovate courageously
● We grow together through spirited teamwork
At TELUS International, we are committed to diversity and equitable access to employment opportunities based on ability.
Full Time
Telecommunications
$92k-117k (estimate)
03/27/2024
05/26/2024
telusinternational.com
BEVERLY HILLS, CA
7,500 - 15,000
2005
STACY POLINSKI
$50M - $200M
Telecommunications
TELUS International designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The companys services support the full lifecycle of its clients digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS Internationals integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX so...lutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.
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