Overview

TeleWorld Solutions is seeking a 5G Data Network Trasnport Engineer. This position is on 5G advance operations team responsible for maintaining, restoring, troubleshooting, and performance of the Transport and IP Networking systems for the 5G network. Comcast is looking for a network engineer who has a solid track record of operating ultra-high capacity backbone and data center networks. The role also involves supporting deployment activities for fronthaul and backhaul networks. The candidate will drive outage restoration efforts to support the Comcast 5G NOC. This is also a training and mentoring position to support the various internal teams with daily operations. Candidate will collaborate with internal teams to develop, implement, and support the end-to-end transport and 5G SA core network.

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Responsibilities

• Lead the development of operational support processes for Comcast's 5G SA transport networks and data centers
• Develop troubleshooting playbooks for the 5G SA overlay network including cell site backhaul, local aggregation hubs, distributed regional and national data centers for both user and control plane traffic
• Automate daily health checks for all 5G SA network elements and integrate into Comcast standardization
• Troubleshoot and resolve complex technical problems across datacenter-wide environments supporting Comcast 5G network

• Perform maintenance activities of network devices including the restoration of hardware and software
• Working with the Architecture, Design, and Deployment teams, ensure comprehensive understanding of HLDs and LLDs for 5G SA network

• Working with Comcast OSS and BSS teams, ensure connectivity exists with the 5G SA core and other ancillary equipment/functionality
• Working closely with Architecture and Design teams to define and document standards for the Comcast 5G SA Wireless network
• Perform hands-on technical troubleshooting on escalated Network matters
• Create and maintain comprehensive documentation for all implemented networks
• Write functional requirements/specifications documents
• Assess vendor deployment and test strategies
• Develops & Implement ideas, technical and non-technical, in a logical, compelling manner in a written format and verbally in both small and large group settings.
• Creates new processes/procedures to automate the trouble identification, notification, restoration, and documentation processes.

Qualifications

• Proven skill Configuring and Troubleshooting Network Infrastructure, Server Hardware, and Operating Systems, and/or data center fabric solutions
• Able to comprehensively understand artifacts (CIQ, Network Diagram, call flow document, descriptors/HelmCharts, Deployment Procedures, MOPs etc.) during debugging/fault isolation.
• Hands-on experience managing network services for a large wireless network.
• Deep technical experience in high availability data center network design including servers, switching, routing, firewalls, load balancing, VPNs, IP address management, DNS, DHCP, authentication, etc.
• At least 5 years experience in switches, routers, firewalls, wireless access networks.
• Knowledge of IP and Ethernet, performance optimization techniques and methods, and its applications to wireless networks
• Knowledge or professional experience with any of the following: 5G radio features, large-scale system simulators, 5G associated Protocols, DPDK, NETCONF/YANG, FCAPS in 3GPP
• Knowledge of Kubernetes and containerized platforms.
• Knowledge of Open Stack and EMS platforms.
• Knowledge of RAN fronthaul and backhaul dark fiber transport design and delivery requirements including 3rd party fiber agreements.
• Experience in wide area and access networking including fiber, DOCSIS, etc.
• Knowledge of Internet protocols and services including DNS, DHCP, LDAP, SMTP, and HTTP.
• Experience with programming of dynamic scripting languages (Shell, Python, Perl, Bash, Ruby, etc)
• Knowledge of various authentication and authorizations protocols such as SAML, OAuth, Kerberos, 2FA/MFA, OTP/TOTP, WebAuthn, etc.
• Knowledge of security standards related to PKI, SAML, OAuth, OpenID Connect, SCIM, 2FA/MFA and Federated Identity.
• Knowledge of network devices including switches, access points, and radius servers.
• Alarm Monitoring, Fault Identification, Event Tracking, Event Documentation, Fault Escalation & Fault Remediation.
• Ability to thrive in a High Stress environment while working with field technicians, Vendors and Leadership.
• Conveying a strong sense of urgency, responsiveness, follow-through, and successfully managing outcomes are critical to success in this role.
• Timely, Professional response to emails and phone call/s through routine service impacting events.
• Prior experience w/creating and communicating RCA’s (root cause analysis) to Executive Leadership.
• Verify and Correct Method of Procedure (MOP) documentation for activities to be performed in a production environment.
• Ability to grasp higher-level technology issues and troubleshoot to resolution.
• Ability to span departments to assist in resolving network event outages.
• Ability to multitask, meet objectives and solve issues in stressful situations with high speed of completion and high degree of accuracy.
• Ability to quickly learn new tools and systems.

Education

Bachelor’s degree in Electronics, Computer Engineering, Computer Science, Vocational/Technical Training with 6 years of relevant work experience; or

Two-year vocational degree in a technical discipline with a minimum of 8 years of equivalent work experience working in a wireless network operations environment; or

Technical military IT or communications training with a minimum of 8 years of equivalent work experience working in a wireless network operations environment.

Technologies

F5 Firewalls

Juniper switches and routes

Dell EMC switches

Dell Computes

Nokia 5G SA products

Samsung RAN products

Key Deliverables

Discover and developing troubleshooting process documents to support 5G SA network

Developing Change Management documents for 5G SA Core transport

Supporting Comcast and Vendor teams with Fault and Outage resolutions

Develop troubleshooting playbooks for the 5G SA overlay network including cell site backhaul, local aggregation hubs, distributed regional and national data centers for both user and control plane traffic

TeleWorld Solutions is an EEO employer and gives consideration to qualified applicants in regard to race, age, religion, sex, sexual orientation, gender identity, national origin, veteran status, pregnancy or genetic information.