2 Resident Services Coordinator I Jobs in Riverside, CA
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TELACU is Hiring a Resident Services Coordinator I Near Riverside, CA
- Serves as a resident advocate when an issue arises that affects their daily lives or well-being.
- Initiates 504 processes for reasonable accommodations and modifications to address residents needs and manages processes to ensure timeliness of completion. Works with the 504 Coordinator and maintenance staff, as needed based on approval or denial of accommodation by completing the process with a written notification to the resident of the final resolution of 504 request.
- Prepare a Supportive Services Plan. The plan must include: [1] activities and services that facilitate safely aging in place by helping participants proactively address their health and social support needs; [2] provide an ongoing benefit to maximize the impact of the funds; and [3] include the use of evidence-based programming (EBP) or evidence-informed programs.
- Supports the Resident Services Supervisor in preparing and writing grants, proposals, applications, and reporting.
- Provides case management by assessing resident’s need with self-disclosed care needs; updates support/needs in response to changing needs as residents age in place.
- Develops resource directories for the housing community by working with property management team on outreach process and educates residents about community programs and resources.
- Makes appropriate referrals to service providers on behalf of residents.
- Creates annual calendars for ongoing education, wellness programs, and compliance presentations for residents.
- Liaison with the community, creates awareness of the resident services program and develops partnerships to support the residents.
- Support and coordinate care for discharged residents as they transition back to their apartments. Develop networks with family and friends to support residents.
- Facilitate language services to residents with limited English proficiency via the approved company translation services.
- Provides support to residents, to include eviction, crisis prevention, and conflict resolution.
- A member of the on-site team to ensure residents understand regulatory and lease agreement requirements, i.e., annual recertification documents, REAC/NSPIRE unit inspections, and reasonable accommodation/ modification requests/ orders.
- Timely submittal of required reports that include semi-monthly management, monthly frail, and at-risk reports, as outlined in the Operational Policies and Procedures Manual (OPPM) and HUD.
- Maintains necessary data using AASC Online; case management, progress updates, to include interactions, program participation, and sentinel events (falls, emergency department visits).
- Maintains personal resident information in accordance with applicable privacy and confidentiality requirements per policy and HUD requirements.
- Must respond to calls and/or after hours or weekends as needed by the assigned housing community.
- Bachelor’s degree in Social Work, Gerontology, Psychology or Counseling or equivalent combination of education and experience.
- Bilingual English/Spanish preferred.
- Ability to advocate, organize and problem-solve.
- Ability to communicate in understandable lay language at appropriate literacy and cognitive level ability by residents, both verbal and written communications.
- Understanding the needs of low-income older adults and persons with disabilities in a sensitive manner.
- Disciplined to be self-starter, work independently, and be part of a team.
- Ability to multi-task and establish priorities in a sometimes busy and stressful environment.
- Ability to establish positive and collaborative relationships with residents, staff, and community-based providers.
- Experience working with older adults and special need individuals.
- Knowledge of program and services to support the elderly and special needs population.
- Cultural competency with diverse populations, individuals from different ethnic and racial backgrounds, including working with non-English speaking adults.
- Familiarity and understanding of working with individuals with mental health needs.
- Strong verbal, written, and interpersonal communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Internet.
- Familiar with AASC Online and HUD provided Software; not preferred.
- Occasional local travel to corporate office and other TRM locations, program and services in the community, meetings held at other TRM locations and visits to local hospitals, Skilled Nursing Facilities (SNF), Assisted Living and rehabilitation facilities as needed.
- Must have a valid California Driver’s License, proof of current vehicle insurance and driving record that meets TELACU Industries insurer’s criteria; must be able to use own vehicle in the course of work.
Work Environment & Exposures:
TELACU Offers a Competitive Benefits Package:
- Medical health coverage options: Limited HMO, Full HMO and POS
- Dental coverage options: Dental HMO (DMO) and PPO
- Vision PPO insurance option
- Flexible Spending Account (FSA) for Medical Expense Reimbursement & Dependent Day Care
- 401 (k) Retirement Plan with generous employer match
- Company Paid Basic Life/ AD&D Insurance
- Voluntary Supplemental Basic Life/ AD&D Insurance
- Company Paid Long-Term Disability
- Company Paid Employee Assistance Program (EAP)
- Colonial Voluntary Supplemental Insurance Options
- Paid Time Off for Vacation, Sick and Holidays
- Education Reimbursement
Job Summary
Full Time
$52k-74k (estimate)
02/23/2024
04/22/2024
www.telacu.com
Los Angeles, California
100 - 200
Serina Garibay
$50M - $200M
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About TELACU
TELACU was established in 1968 as a pioneering institution committed to service, empowerment, advancement, and the creation of self-sufficiency. Chartered as a Community Development Corporation (CDC), TELACU was initially funded through federal legislation authored by Senators Robert F. Kennedy and Jacob K. Javits to revitalize urban, underserved communities throughout the United States.
Utilizing a unique business model-The TELACU Model-for community and economic development, each and every business TELACU owns and operates has a double bottom line - profitability that is inseparable from... social impact. The parent, non-profit CDC owns and operates a Family of Companies called TELACU Industries. These for-profit businesses not only provide valuable products and services to the community; but they also provide the economic means for TELACU to sustain its non-profit community-focused entities.
The TELACU Model is based upon the belief that there is no more viable business venture than one that is economically sound, enhances the community, and positively impacts people's lives. Quality, affordable homes are developed for first-time homeowners, and beautiful residential complexes are constructed and operated for families and senior citizens. New community assets like schools, infrastructure, shopping centers, and municipal facilities are built, creating well-paying jobs and revitalized communities for local residents. Responsive financial institutions are managed to provide access to capital for small business owners and hardworking families. And educational opportunities are expanded to create a greater future for young people and veterans.
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The job skills required for Resident Services Coordinator I include Resident Service, Property Management, Case Management, Assisted Living, Social Work, Mental Health, etc. Having related job skills and expertise will give you an advantage when applying to be a Resident Services Coordinator I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Resident Services Coordinator I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Resident Services Coordinator I positions, which can be used as a reference in future career path planning. As a Resident Services Coordinator I, it can be promoted into senior positions as a Top Long Term Care Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Resident Services Coordinator I. You can explore the career advancement for a Resident Services Coordinator I below and select your interested title to get hiring information.
If you are interested in becoming a Resident Services Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Resident Services Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Resident Services Coordinator job description and responsibilities
Resident services coordinators work at assisted living facilities, universities, or similar housing communities.
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They are responsible for creating a friendly and functional environment for everyone who lives in their facility.
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Surveys the resident population to identify priority of needs and solicit resident input on service preferences. Assist residents and property operations staff in understanding those needs.
02/06/2022: Roanoke, VA
Establish and maintain partnerships with relevant organizations and individuals, with an emphasis on providing on-site services to residents and the community.
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Plan and coordinate recreational, cultural and social activities in coordination with property operations staff and residents, as needed.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Resident Services Coordinator jobs
Proficient with MS Office (i.e. Microsoft Word, Excel, and Outlook) is huge advantage.
01/21/2022: Daytona Beach, FL
Proven ability to work with diverse groups in cooperative problem-solving and consensus building.
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Demonstrated ability to establish trusting, confidential relationships
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Must have the ability to effectively facilitate meetings and community gatherings.
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Experience conducting community assessments, applying the principals of conflict management and/or deescalation techniques, and organizing community groups, events, and programs preferred.
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Step 3: View the best colleges and universities for Resident Services Coordinator.
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