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One of the largest medical groups in the state of Connecticut is looking to add a Patient Service Coordinator to their office in Hartford, CT! The Patient Service Coordinator is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience.
Responsibilities:
• Warmly greets and registers arriving patients.
• Answers incoming calls promptly and professionally, evaluates priority, and directs calls appropriately according to urgency and subject matter.
• Schedules new patient appointments accurately, and informs patients of essential preparation requirements prior to visit.
• Reviews daily report of appointment confirmations to ensure accurate schedule and appropriate communications with patients.
• Collects co-payments and office charges as needed and explains office payment billing policies to patients.
• Ensures patients have a comfortable and inviting environment by maintaining a clean waiting room, actively removing trash and keeping magazines current at the start of each session and throughout the day.
Additional Details:
Shift- Mon - Friday, 8-5:00pm
Location- This is an on-site position located in Hartford, CT.
Qualifications:
• High school diploma or equivalent preferred
• Relevant experience in a fast-paced medical office highly preferred.
• Epic experience preferred.
• Positive, customer-focused approach, with commitment to providing excellent patient care.
• Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands.
• Proven ability to work effectively in a team environment.
• Excellent verbal communication skills. Ability to communicate in other languages highly desirable.
• Strong computer skills. Solid working knowledge of Microsoft Office software.
• Basic working knowledge of medical terminology.
• Ability to travel independently to satellite offices with or without advanced notice.
• Strong working knowledge of insurance requirements.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Full Time
$61k-75k (estimate)
05/08/2024
05/27/2024
teksystems.com
HANOVER, MD
1,000 - 3,000
1983
Private
JAY ALVATHER
$3B - $5B
Business Services
TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.
The following is the career advancement route for Patient Service Coordinator positions, which can be used as a reference in future career path planning. As a Patient Service Coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Coordinator. You can explore the career advancement for a Patient Service Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a PATIENT SERVICE COORDINATOR, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a PATIENT SERVICE COORDINATOR for your reference.
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Quotes from people on PATIENT SERVICE COORDINATOR job description and responsibilities
A patient services coordinator performs administrative and customer service duties at a medical facility.
01/20/2022: Benton Harbor, MI
Coordinating with hospital staff to understand a patient's condition and options.
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Ensuring treatment for patients remains within established hospital policies to protect hospital staff and provide safe care for the patient.
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Patient care coordinators educate patients about their health conditions and develop a plan to address their personal health care needs.
02/27/2022: Paramus, NJ
The patient service coordinator provides comprehensive care to clients and patients by developing, monitoring, and evaluating each specific case.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on PATIENT SERVICE COORDINATOR jobs
Patient services coordinators must be knowledgeable about medical terminology.
02/23/2022: Pascagoula, MS
The necessary certifications that Patient Service Coordinators must have to succeed are Certified Billing and Coding Specialist (CBCS) and Certified Medical Administrative Assistant (CMAA).
03/17/2022: Dayton, OH
Attend trainings such as Certified in Public Health and Certified Coding Specialist.
02/07/2022: Troy, NY
Attain a medical terminology certificate.
04/03/2022: Bloomington, IN
An excellent medical assistant experience can be a plus factor.
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