You haven't searched anything yet.
ServiceMaster TRS : Total Restoration Services is a leading provider of disaster restoration services, specializing in water and fire damage restoration for both residential and commercial clients.
With a commitment to excellence and a dedication to restoring peace of mind, we strive to exceed customer expectations in every project we undertake.
Our team is composed of passionate professionals who are driven by a shared vision of delivering exceptional service and making a positive impact in the communities we serve.
Position Summary :
The Service Coordinator role is dedicated to delivering best-in-class customer service, acting as the primary point of contact for customers and clients, ensuring their needs are met promptly and professionally.
The Service Coordinator also plays a pivotal role in optimizing the efficiency of the front office operations. As the hub for all claims, the coordinator liaises with customers, assists insurance representatives, and coordinates service.
Ensuring adherence to required Cycle Time and insurance Service Level Agreement deadlines is a key responsibility. Daily job reviews are conducted by the Coordinator to maintain oversight of all open jobs.
Additionally, the Coordinator is responsible for all invoicing and supports accounts receivable for the branch.
A successful coordinator will demonstrate tenacity and excel in a fast-paced environment. Detail-oriented individuals who can effectively manage multiple projects at varying stages of completion will thrive in this position.
Essential Functions :
Customer Service Excellence
Document actions and resolutions.
Claims Process Management
Operational Support and Collaboration
Finance and Accounting Support
Position Requirements :
Required Qualifications :
Preferred Experience and Skills :
Travel :
This position does not typically require overnight travel. However, opportunities for overnight travel may be available for out-of-state work or professional development activities.
Physical Demands and Working Conditions :
This role primarily involves sedentary office work, requiring prolonged periods of sitting and extensive use of a computer, keyboard, and phone.
The job demands repetitive motion and close visual acuity for tasks such as filing and other clerical duties. Occasionally, the position requires the lifting, carrying, pushing, and pulling of objects weighing up to 20 pounds.
The work environment is predominantly within an office setting, not substantially exposed to adverse environmental conditions.
However, site visits may subject the coordinator to various weather conditions and noise levels. This position requires high mental concentration to manage multiple tasks simultaneously and may involve stress due to tight deadlines and urgent client needs.
Other Duties :
The above job description is intended to outline the general nature and level of work performed by individuals assigned to this position.
It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary to meet business needs.
Employment with ServiceMaster TRS is at-will, and this job description does not constitute a contract of employment.
AAP / EEO Statement :
ServiceMaster TRS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Compensation : $23.00 - $25.00 per hour
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access.
By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
Last updated : 2024-04-30
Full Time
$43k-54k (estimate)
05/01/2024
06/30/2024
servicemastersanfrancisco.com
SOUTH SAN FRANCISCO, CA
25 - 50
Private
DAVID DECKER
<$5M
The job skills required for Service coordinator include Customer Service, Problem Solving, Scheduling, Microsoft Office, Written Communication, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Service coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service coordinator positions, which can be used as a reference in future career path planning. As a Service coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service coordinator. You can explore the career advancement for a Service coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Coordinator job description and responsibilities
Volunteer coordinators must use marketing tools such as outreach programs and emails to attract new customers and maintain relationships with existing customers.
01/10/2022: Galveston, TX
The service coordinator acts as the clients’ advocate, explains the available options to the clients, and keeps records of the services offered.
03/03/2022: Ogden, UT
A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.
02/08/2022: Bangor, ME
A residential coordinator oversees the daily operations of nursing homes, ensuring patients get to receive optimal care and service.
01/13/2022: Rapid City, SD
Provided field support to environmental consulting companies and ensured a high level of customer service and customer satisfaction.
12/29/2021: New Bedford, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Coordinator jobs
A Service Coordinator works with a variety of healthcare professionals like Nurses to ensure their clients receive the best treatment possible.
01/08/2022: Petaluma, CA
A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.
02/06/2022: Charlotte, NC
May responsible to provide medically related social work services so that each resident may attain or maintain the highest practicable level of physical and mental health.
02/26/2022: Clarksville, TN
Service Coordinator may monitors the delivery of services to residents to ensure they are appropriate, timely, and satisfactory.
02/13/2022: Dallas, TX
Must provide excellent customer service via active listening, a positive attitude, and professional and personalized communication.
03/05/2022: Saginaw, MI
Step 3: View the best colleges and universities for Service Coordinator.