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TEKsystems is seeking 2 Entry Level End User Support Technicians for our Anchorage-based client.
This will be a Monday - Friday 8- 5 position on-site in Anchorage, AK
The Tier 1 End User Support Technician will be responsible for answering first-tier service desk calls. The candidate will work over the phone and via remote desktop control to resolve user issues. This position is not limited to end-user issues but may include remote server work as well, including patches, defragmentation, event log error troubleshooting, licensing, email, user and group management, and other issues as discovered. The candidate will provide technical expertise and training to end-users and system support staff.
SKILLS & ABILITIES
Education: Associate's degree or equivalent work experience.
Experience: 1 year of Windows OS experience. Previous Help/Service Desk experience.
Computer Skills: Strong hands-on experience with Microsoft OS and Office products.
Essential Functions
POSITION QUALIFICATIONS
SKILLS & ABILITIES
Education: Associate's degree or equivalent work experience.
Experience: (1) One year of professional Windows OS experience. Previous Help/Service Desk experience.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Contractor
Business Services
$55k-68k (estimate)
03/25/2024
07/19/2024
teksystems.com
HANOVER, MD
1,000 - 3,000
1983
Private
JAY ALVATHER
$3B - $5B
Business Services
TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.