A COMPANY WHO IS A BIG NAME IN THE UNIFORM BUSINESS IS LOOKING TO BRING ON A HANDFUL OF CUSTOMER SERVICE REPS TO HELP SUPPORT THEIR TEAM FOR A PROJECT THIS SUMMER GOING INTO THE EARLY FALL!

If you feel you have the right experience please apply and a recruiter will reach out to discuss the role in detail and outline next steps!

This is a 3-month position to start. Good foot in the door with a big time retailer of uniforms.

Pay : $17 / hr

Schedule : Must be open to times below

Mon-Fri 6am-6pm, Sat 8am-2pm and Sun 10am-6pm - Of course will have 2 days off in a row and these will only be 8-hour shifts

Start Dates for Classes : June 24th & July 8th

Description :

• Navigate through multiple computer software systems to address order and product information specific to customer inquiries
• Proactively reach out to customers with order and product updates
• Provide sizing assistance and product recommendations to customers
• Continuous learning and sharing of company product knowledge with customers
• Support retail branch operations with customer updates
• Contribute to a productive, friendly, and positive work environment
• Meet goals and objectives for the customer service representative
• Respond to customer reviews and social feedback promptly
• Present consistent professional and friendly demeanor to customers in all communication

Additional Skills & Qualifications :

• High School diploma or GED Certificate
• Office or Call Center environment experience
• Proficient in Office 365 for PC, and Microsoft programs (Word, Excel, PowerPoint, Outlook, Teams)
• Tech savvy, Zendesk and Shopify experience a plus
• Excellent oral written communication skills, including customer de-escalation
• Extremely strong active listening, conflict resolution and problem-solving skills
• Organizational and time management skills paired with a strong attention to detail
• Positive attitude and team player; self-starter with desire for constant learning
• Bi-lingual (Spanish-speaking) a plus

Experience Level : Entry Level

Entry Level

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Last updated : 2024-06-09