Looking for :

1-3 years of recent customer service experience

Logistics experience

Microsoft Office

ERP System Experience

Hours :

Monday through Friday

8am to 5pm

4 days in office, 1 work-from-home day after training

Training will be about 1.5 months depending on experience

This is not a call center role*

Description :

• Processing customer requests, communicating, and resolving issues.
• Responsible for order entry and updating accounts.
• Works with other departments to ensure a positive customer experience.
• Review data with the Transportation team.
• Tracks and communicates any changes or potential service issues to the customer.
• Works with various teams to ensure customers needs are met.
• Ensure that all proper policies and practices are followed.

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

Last updated : 2024-05-20