8 Customer Care Agent (Incoming Calls) Jobs in Rochester, MI
TEKsystems is Hiring a Customer Care Agent (Incoming Calls) Near Rochester, MI
HYBRID Chat Agent AFTER TRAINING ONSITE
(Entry Level 1-2 Years of Customer Service or Call Center experience) COULD GET AN OFFER BY 1/11/2023!!
ARE YOU CONFIDENT,OUTSPOKEN, AND A FRIENDLY OFFICE WORKER?! WE'RE LOOKING FOR YOU!
Troy, Michigan (17.00 USD/hour) ( bonuses & benefits) HYBRID AFTER TRAINING!!
Highlights of the job:
- Industry: Call Center & Customer Service
- Employment Type: Contract-to-Hire (3 Months until conversion)
- Location: Troy, Michigan
Working with an extensive client base, Aston Carter is searching for entry level customer service representatives in MICHIGAN!
Benefits of this role:
- Opportunity to work for one of the top Financial Organization in Michigan!
- Work with a friendly team, Comfortable speaking to customers and on the phones!
- Helpful and supportive leadership and executives
- Benefits available on the first day of each month .
A Day in the Role:
- Will be handling about 50-80 inbound calls per day, sometimes outbound depending on situation.
- This person will be responsible for handling inbound calls pertaining to mortgage questions.
- Will receive questions from borrowers, insurance agents and financial institutions.
- When they are not taking calls on the mortgage line, they will be taking calls on the insurance lines.
- The candidates will be cross trained to handle all calls eventually.
Requirements:
- Attend Group Interview with Account Manager, Clients (January 11th, 2024) (90 minutes) Start: January 23rd, 2024
- Must have 6 months to 1 year of customer service (Call center, Office experience is a plus!) NO HOUSEKEEPING, HOME HEALTH, OR MANUFACTURING at this time.
- Complete Virtual Interview Screening with Recruiter (MUST)
- Must have at least a high school diploma
- Microsoft Words, Outlook, Excel proficiency
- Problem solver/ de-escalation handler
- Able to multitask and prioritize when it comes to multiple complex projects or queues
Next Steps:
- The TEKsystems recruiting team will reach out to you to discuss next steps in 10 business days.
#TEKsystems #OwnChange
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Job Summary
Full Time
Business Services
$37k-46k (estimate)
01/08/2024
05/30/2024
teksystems.com
HANOVER, MD
1,000 - 3,000
1983
Private
JAY ALVATHER
$3B - $5B
Business Services
Related Companies
About TEKsystems
TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.
The job skills required for Customer Care Agent (Incoming Calls) include Customer Service, Call Center, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Agent (Incoming Calls). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Agent (Incoming Calls). Select any job title you are interested in and start to search job requirements.
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Quotes from people on Customer Care Agent job description and responsibilities
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Step 3: View the best colleges and universities for Customer Care Agent.
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