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Description :
This position is responsible for answering incoming phone calls from existing customers regarding account information and offering information to potential customers.
Job Duties include : Taking new applications and processing payments via phone, documenting customer concerns and problems, updating and changing account holder information, basic data entry and follow up mail & email correspondence.
You have an opportunity to join a local leader in transit technology that is excited to welcome you aboard their growing Customer Service team.
Since 1939, our award-winning organization has grown to become a leading service provider for government agencies and transportation department across the
Demonstrating your ability to proactively address customer requests and explain terms and condition you will quickly become a top performing member of our team with opportunities to become a CSR II or CSR III.
Position offers Monday-Friday day shift hours. In the role you will also enjoy 6 major paid holidays, accrual of PTO, and opportunity to sign up for subsidized healthcare benefits.
Skills :
Customer service, Microsoft office, data entry, Call center, Customer support, Customer service skills, Customer service oriented
Additional Skills & Qualifications :
Must Haves :
1. Proficient Data Entry and Computer Literacy
2. Positive demeanor
3. Customer Service experience - Call Center preferred, but not necessary
4. Strong attendance record
5. Reliable transportation or ability to travel on the bus route
6. HS Diploma or GED - need proof for onboarding
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Last updated : 2024-06-09
Full Time
Business Services
$42k-52k (estimate)
05/17/2024
09/07/2024
teksystems.com
HANOVER, MD
1,000 - 3,000
1983
Private
JAY ALVATHER
$3B - $5B
Business Services
TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.