BILINGUAL CALL CENTER REP- SPANISH/ENGLISH

Hours: M-F 9AM-4:30PM no weekends

Location: Brooklyn, NY

Start: ASAP

A healthcare network in Brooklyn is hiring a BILINGUAL Call Center Representative to join their team in Brooklyn. After 6 months, there is an opportunity to join the Union where you will get great benefits and strong job security.

Requirements

• Bilingual SPANISH
• 3 years' call center experience

Description:

• Promptly answer telephone calls, mail and in-person inquiries, concerns, and complaints from patients, guarantors and third parties concerning billing matters
• Resolve issues quickly, courteously, and effectively. Bring unresolved issues to the attention of the Manager
• Greet patients and visitors
• Update patient demographics as needed
• Handle correspondence generated by patients, guarantors and third parties
• Discuss/review accounts with patients via telephone or in-person
• Prepare/establish payment plans for patients
• Courteous and professional in demeanor
• Capable of meeting established departmental benchmarks and deadlines

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.