Description
Interacts with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction. Collects, identifies, defines, and organizes detailed user and information technology requirements. Coordinates and collaborates with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations. Assists information engineers with the application of special knowledge to coding, testing, implementation, and documentation projects. The ideal candidate will be supporting a DoD contract that maintains connectivity across multiple countries. Responsible for installing, configuring, servicing, repairing, and maintaining IT systems, hardware/software, and networking devices on a long-term contract. Requires:
- Experience providing break-fix support for desktop PCs, laptops, & networked peripherals
- Security CE certification required Top Skills Details
1. Secret Clearance (Interim clearance can be considered for the right candidate)
2. Security CE certification
3. A minimal amount of desktop support, troubleshooting, help desk experience, or a general interest in IT Enterprise Req Skills:
Help desk, Desktop, Active directory, Comptia, Hardware, Windows 7, troubleshooting, ticketing system, secret clearance,security