Description:
Our customer is seeking a Tier 1 IT Support Analyst to assist with the NOC and Service Desk. This candidate will be responsible for monitoring ticket cue, taking service desk calls and handling "smart hands" activities including hardware swaps, UPS troubleshooting and general network support. Service support calls from internal IT departments as well as field business locations. The primary support will include network and server troubleshooting for field offices. This resource will also back up the support team for after hours calls. Must have good communication skills, basic troubleshooting skills and the ability to quickly grasp new technologies. There will be a large network printer project they will be supporting as well.

Top Skills Details
1-3 Years training on Network Operating
Systems
1 Year of Windows Operating Systems
1 Year in a support role for wither client server or network support.

Additional Information
Windows, network, hardware and general site
support

Skills:
Help desk, inventory management, Troubleshooting, Windows 10, Technical support, Phone support, Ticketing system
Top Skills Details:
Help desk, inventory management, Troubleshooting
Additional Skills & Qualifications:
- Any certifications are a plus
- The client wants a person who has no problem working on their own
- Eager to learn and get into the field
Top Skills Details:
Help desk, inventory management, Troubleshooting
Additional Skills & Qualifications:
- Any certifications are a plus
- The client wants a person who has no problem working on their own
- Eager to learn and get into the field
Experience Level:
Entry Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.