Description:
We are seeking a Business Systems Analyst with Real Estate Software/Platform Implementation expertise interested in helping us continue to build the United States' largest retailer in the Digital space. This position is part of the Business Solutions team that acts as the liaison between IT and the various functional departments (e.g., Merchandising, Store Operations, Finance, HR, Supply Chain, Real Estate, etc.). The BSA is expected to lead and drive business meetings with key partners to define the business problems, desired capabilities, and requirements. They will apply critical thinking to determine process impacts and business benefits. They will define and enhance the BA methodology and processes. The Business Systems Analyst partners with all business, IT and external stakeholders to ensure projects are delivered on time, on scope and within budget.
Evaluate current business processes and system capabilities, identify opportunities and analyze potential solutions to support business goals and objectives
Create business requirements through interviews, workshops, surveys, and document analysis to articulate business needs
Evaluate information gathered from multiple sources and reconcile conflicts
Distinguish user requests from the underlying true requirements
Document current and future processes using cross-functional flow charts, swim lanes, process map diagrams, cross-functional flowcharts and other supporting documentation
Validate findings and obtain approval from key stakeholders
Assist Project Managers with project charters, project estimates, project plans, and business impact analyses
Partner with internal and external development resources to ensure that the solution provides the expected business results
Support Quality Assurance teams in defining and executing test plans, coordinating user acceptance testing and ensuring the solution satisfies requirements and quality expectations
Partner with training teams to ensure effective roll outs
Troubleshoot issues during project deployments
Serve as a subject matter expert for assigned business function(s)
Day to Day from the Hiring Manager
- As a Facilities Analyst, I need access to OfficeTrax Work Order, Asset, and Invoice data, so that I can perform deeper analysis of trends within Facilities Operations.
- As a Facilities Leader, I need to add Merchandising/Sales Audit Data to my Facilities Data Repository, so that I can prioritize work based on comparable sales eligibility, temporarily closed, and volume of sales
- As a Facilities Analyst, I need to add Financials (Lawson) Data to my Facilities Data Repository, so that I can perform analytics on work orders completed outside of Officetrax
- As a Facilities Leader, I need to add Financial (Lawson) Budget and Actual Data to my Facilities Data Repository, so that I can better perform analytics of spend
a. Spend versus Budget
b. Forecast Remaining Spend for future months
c. Spend Categorization
d. Perform Year over Year Spend
- As a Facilities Approver, I need to add Lease (Tango) Current Term and Options Data to my Facilities Data Repository, so that I can make capital decisions based on the remaining lease term and number of available option(s) to exercise
- As a Facilities Approver, I need to add Lease (Tango) Vendor Responsibilities, so that I can determine whether a given set of work orders should go to the Landlord
a. Rudimentary Data Abstraction (Metadata)
- As a Facilities Analyst, I need access to Energy Usage and Invoice data, so that I can perform deeper analysis of trends within Facilities Operations Energy Management
- As a Facilities Leader, I need to add Special Projects (Lucernex) to my Facilities Data Repository, so that I can prioritize work order completion in preparation of a store remodel
- As a Facilities Administrator, I need to interface all new Facilities Assets from any new construction project within Lucernex
a. Remodel
b. Expansion
- As a Facilities Analyst, I need to add Demographics (ESRI) Data to my Facilities Data Repository, so that I can further refine my Store Scorecard Representation
a. Demographic Attributes
b. Demographic Financials
c. Geographical Attributes
- As a Facilities Analyst, I need to improve work order data quality, so that I can prioritize work orders to reduce temporary store closures due to facility issue
a. Results in an incremental sales increase due to a reduction in store closures related to facility issues
- As a Facilities Manager, I need to be able to know the age of the HVAC unit, so that I can determine if a repair is covered under warranty.
- As a Facilities Manager, I need to be able to know whether the Freezer / Cooler asset is the DSD vendor responsibility, so that I can send those Work Orders onto the vendor
- As a Facilities Analyst, I need to be able to aggregate numbers under asset make and models, so that I can create preventative measure requests to prevent a failure before it happens
a. Improves on Employee Morale
b. Increases Sales due to avoiding a closure ($$$)
c. Can also be leveraged on targeted asset replacement to create a multi-year forecast on asset replacements
- As a Facilities Analyst, I need to be able to quickly diagnose work orders that require immediate attention
a. Breached SLA work orders
b. Breached SLA Quote Approval (or multiple quotes for same work order)
c. High Profit/Selling Locations
d. Risk of a Temporary Store Closure
e. Risk of an Adverse Condition Scenario
f. Near Breaches
- As a Facilities Analyst, I need to be able systemically improve integrations between Construction and Facilities realizing benefits of data accuracy/integrity and manpower savings for administration
- As a Facilities Leader, I need the system to diagnose and flag duplicate work orders at time of entry to reduce noise and avoid false positive decisions impacting dollars and timelines
Skills:
Business analysis, Business systems analysis, Sql, Real Estate Software, Real Estate Platform, Agile, Requirement gathering, Analysis, Real Estate Data, Data Analysis, User stories, Data
Additional Skills & Qualifications:
Team player with aptitude to build and maintain positive and collaborative working relationships
High attention to detail with analytical, critical thinking and problem-solving skills
Self-starter with sense of urgency and drive to work towards results and meet deadlines in a constantly changing fast paced environment
Ability to work independently, manage multiple initiatives concurrently, and successfully execute to completion.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.