Cisco Networking Consultant

Location: Dallas, TX

Duration: 12 month contract-to-hire

Certifications: CCNP R/S, CCNA are required

Our customer, one of the Nation's leading Telecommunication and services companies is looking for a Cisco Network Consultant to support an ongoing managed support project for one of their clients.

In this role you will join a team of engineers providing day-2 support to their client's Cisco Network Systems and serving as an advisor to their IT support teams and users.

The ideal candidate will have prior experience working in a consultative environment and have expert level experience/understanding of Cisco Networking and end-to-end network knowledge.

Key Roles & Responsibilities:

• Troubleshooting & trouble isolation of Network and Hardware issues within a complex core Cisco enterprise networking environment.
• Configuration and Implementation support of new or existing customer equipment to their data network and integration to other services.
• Working with Project Lead and engineering team, cross-functional team members, Account Executives (Sales) and customer stake-holders and users.
• Identifying, responding, and resolving customer escalations and requests.
• Experience with Cisco iOS and various routing and access layer models.
• Effective at merging customer SOP requirements to be in line with network abilities and procedures.
• Understanding and adapting to customer's change management policies and procedures.
• Experience developing post cut process and procedures
• Ability to leverage Network diagrams, leverage network devices, learning/understanding how routing takes place in order to bench mark the appropriate way to troubleshoot.
• Extensive understanding of Networking Protocols, ability to access control desks, knowledge of IP, DHCP, and broadcasting addresses.
• VMware experience - ability to understand how VMware interacts and impacts the Network.
• Understand how a voice and data integrated system communicates with hardware.
• Security/Firewall experience and understanding how to secure a network from a route/switch perspective.
• Cisco ICE experience = plus
• Microsoft Networking and ability o trouble shoot PC or Server problems as it relates to accessing the Network.
• Must be comfortable returning to customer's onsite location, once it is deemed safe by state and local authorities and under proper conditions.

Education/Experience:

• Cisco CCNP (R/S) and CCNA - required
• CCIE or working towards - plus
• Bachelor Degree (Engineer, Computer Science, or Math) or relevant & relatable work experience.
• 5 years' experience working with Cisco Data Networks
• 3 years' customer facing consulting experience

Other Requirements:

• Must be comfortable working overnight hours, when required.
• Must be comfortable joining a 3-week rotating on-call team. Every three weeks' you will be on-call for 1 week. Lap-top will be provided, must use personal cell phone.