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We are looking for a Team Manager to build, manage, and develop a team of 15-20 support engineers and ensure the team delivers exceptional customer service. As a key business leader, you will be a point of contact for customers, delivery teams, and senior management from Tek Experts and our clients.
Driving exceptional outcomes with purpose-built solutions.
Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients. We’re problem solvers, engagers, and creative thinkers who always strive to help our customers succeed. Our agile, relationship-based support helps the largest, most innovative enterprises thrive. If you crave problem-solving, finding improvement in process, learning, and working within a diverse global team, you're the fit we're looking for. Join our global team of experts and grow your IT career with us.
ResponsibilitiesThe M365 team supports online and cloud applications for premier M365 customers. Our Fairfax group requires U.S. citizenship and a background check/clearance. As part of the M365 team, you will spend much of your time collaborating with your team to bring cases to resolution. Some cases will be transferred to a higher tier of support. Support Engineers will work with peers, Tech Leads, Subject Matter Experts, and Technical Advisors from Microsoft. However, you should also be able to work independently, learn the product and make troubleshooting decisions on your own.
This role will:
M365 is a good fit for you if:
In this role:
Empowering Leadership and Innovation
At Tek Experts, we are committed to fostering a culture of inspiring leadership and innovation. Our core leadership competencies are integral to our success:
We are looking for talented individuals who embody these competencies, are ready to grow, and are eager to contribute to our dynamic team. If you are passionate about making a meaningful impact and excel in a collaborative, forward-thinking environment, we invite you to apply and help us shape the future.
Full Time
Wholesale
$57k-76k (estimate)
02/05/2024
04/24/2025
tekexperts.org
COLUMBUS, OH
100 - 200
2009
Private
$10M - $50M
Wholesale
Tek Experts is a provider of repair services for cell phones and computers.
The job skills required for Team Manager include Customer Service, Initiative, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Team Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Team Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Team Manager positions, which can be used as a reference in future career path planning. As a Team Manager, it can be promoted into senior positions as a Grocery Store Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Team Manager. You can explore the career advancement for a Team Manager below and select your interested title to get hiring information.
If you are interested in becoming a Team Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Team Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Team Manager job description and responsibilities
Creating a positive work environment and making sure all team members are aligned to the team and organization’s goals.
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Create an overview of task assignments for each team member and their deadlines.
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Team Manager performs duties such as managing and advising other employees and teams that work with them.
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They are responsible for the day-to-day activities and guidance of their team members.
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Team managers oversee the activities and productivity of employees on their team.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Team Manager jobs
A manager needs to have many different attributes, which vary depending on management style and type of team they manage.
01/13/2022: Twin Falls, ID
Managers can be trained to lead a team to great heights within a certain set of limits.
12/28/2021: Oakland, CA
Team Managers must have prior management experience.
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These leaders must perform a wide range of duties that correspond to the kind of team they manage.
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Under a manager's watch, a team should function as smoothly and efficiently as possible.
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Step 3: View the best colleges and universities for Team Manager.