Description

• Manage all day-to-day departmental responsibilities including schedules, generating service tickets, communication with field staff and developing relationships with clients.
• Provide consistent and effective leadership to the Service department with a focus on employee development and growth.
• Develop, sell, estimate and bid work.
• Review contracts and proposals to verify intended scope of work, ensuring the highest level of customer satisfaction and company profitability.
• Partner with Marketing and sales departments to develop sales leads, increase sales and promote our companys services.
• Regularly conduct jobsite visits to ensure projects are compliant with customer and company expectations.
• Identify and resolve departmental issues in a timely manner.
• Ensure service billings are processed timely and assist in the collection of past due accounts receivable for all service-related work.
• Comply with company safety standards to promote a safe and clean working environment.
• Coordinate jobsite inspections.
• Attend internal and external meetings as needed.
• Hire, train and develop Service department staff.
• Additional duties as assigned.

• Commercial roofing industry experience, 5 years (required).
• Managerial/Supervisory experience, 2 years (required).
• Solid understanding of various commercial roofing systems and manufacturers including TPO, PVC, modified and built up.
• Ability to read, analyze and interpret general business documents, job specifications, technical procedures and/or government regulations.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Excel.
• Ability to develop and maintain relationships with clients, vendors and coworkers.
• Ability to climb ladders and visit commercial roof sites.
• Ability to lift 25 lbs. regularly, 50 lbs. on occasion.
• Valid drivers license and ability to travel throughout assigned territory. Air travel may be required <10%.
• High school diploma required. College coursework preferred.

• Office environment with typical office machines and exposure to noise and temperature as well as exposure to typical hazards of jobsites including climbing ladders, construction materials, etc. Exposure to heights, noise and varying temperatures.
• Extensive sitting, standing, bending, standing, walking all expected activities. Ability to climb ladders and lift more than 25 lbs. regularly, 50 lbs. on occasion.
• Travel: Mostly local; within 1 hour. Occasional air travel required.

• Medical, Dental and Vision insurance with several plan options to choose from
• Paid Time Off including an extra day to celebrate your birthday!
• Paid Holidays
• 401(k) with company match
• Career advancement opportunities
• In house training with an emphasis on employee safety and career growth
• Flexible Spending Accounts
• Holiday events, company swag and more!