Description

• Respond to in-person, telephone, email and fax inquiries from customers, internal departments and external partners.
• Assist Service department with general administrative support including generating service work orders and dispatching service technicians.
• Monitor and maintain office supply inventory; place orders as necessary.
• Provide general administrative support to various departments, with a focus on data entry, documentation filing and document preparation.
• Manage outgoing and incoming mail, packages and deliveries.
• Process customer payments.
• Organize and plan employee recognition and team building events.
• Investigate and resolve problems related to areas of responsibility; gather and analyze information and act accordingly.

• Prior customer service and/or office administration experience, 2 years (required).
• Commercial roofing and/or general construction experience, 1 years (strongly preferred).
• Excellent written and verbal communication skills with a focus on active listening. Proven ability to communicate effectively with internal and external partners.
• Proficiency with Microsoft Office; strong Excel skills (strongly preferred).
• Excellent time management, organizational and analytical skills.
• Ability to multi-task, prioritize and manage time effectively.
• Highschool diploma required. College coursework preferred.

• Office environment with typical office machines and exposure to noise and temperature.
• Extensive sitting, standing, bending, standing, walking are all expected activities. Ability to lift more than 25 lbs. on occasion.

• Medical, Dental and Vision insurance with several plan options to choose from
• Paid Time Off including an extra day to celebrate your birthday!
• Paid Holidays
• 401(k) with company match
• Career advancement opportunities
• In house training with an emphasis on employee safety and career growth
• Flexible Spending Accounts
• Holiday events, company swag and more!