Our "Telecom Client" located at "Overland Park, KS" is one of the largest Mobile Network Carrier providing wireless communications services across the USA. We have an immediate contract position for "Customer Support - Fraud Operations Specialist".

Reviews, identifies, and deters fraudulent activity. Takes inbound calls and referrals from victims of fraudulent activities. Assess the available information via multiple internal and external tools to identify the situation and provide guidance to resolve issue.

One year experience in fraud, customer service or a call center environment.

Experience navigating multiple computer screens and programs while interacting with customers on the phone.

High School diploma or equivalent.

Customer Service and Call Center skills.