Office 365 Digital Adoption Analyst manages and continuously improves digital employee experience. Â The analyst is a hands on position that develops and executes a digital adoption strategy for Office 365 and improves employee adoption of Office 365 applications.
RESPONSIBILITIES

• Develop and execute a digital adoption strategy for Office 365.
• Own and administer the Digital Adoption Platform (DAP) on Microsoft Teams and SharePoint
• Create and update training documents and material for O365 applications on teams and SharePoint Online
• Manage users communities in teams to answer their questions about O365 applications features, capabilities, and upcoming new services.
• Arrange and hold training, and webinars, to enhance utilization of O365 applications
• Iterate to continuously improve business outcomes.
• Ensure Office 365 new applications and services are launched with and supported by DAP.
• Deliver continuous learning programs related to best practices models defined for the DAP.
• Leverage digital workplace champions and enablement agents for communication of Office365's new capabilities and collection of employee feedback.
• Measure and publish reports on Office 365 adoption and proficiency.
• Measure digital employee satisfaction, engagement, and productivity.

REQUIREMENTS

• 5 years of experience implementing Microsoft Office
• Excellent in Office 365 applications - Teams, Excel, Word, Outlook, PowerPoint, Power App, Design SharePoint Site
• Excellent oral and written communication skills.
• Experience driving and reporting on digital workplace technology adoption.
• Natural excitement and ability to learn technologies and explain technical issues to a variety of
• End user experience orientation. Seeks to understand end-user needs and works to anticipate, identify, and meet employee needs.
• Enablement mindset. Ability to focus on empowering and ensuring that employees have the motivation and knowledge to fully exploit IT-supplied technology.
• Experience driving and reporting on digital workplace technology adoption.
• Ability to facilitate discussions and training modules, as well as to understand technical possibilities and limitations of the O365 to brainstorm creative solutions.

WORK ENVIRONMENT

• Preferred work location is Herndon, VA - but fully remote candidates will be considered.

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