6 IT HELP DESK TECHNICIAN (AT CLIENT SITE) Jobs in Boston, MA
Tech Networks of Boston is Hiring an IT HELP DESK TECHNICIAN (AT CLIENT SITE) Near Boston, MA
We are seeking a IT Help Desk Technician to join our team of IT professionals! Surround yourself with highly motivated experts in the tech industry and hone your skills with the guidance of our respected leadership. At Tech Networks of Boston, we fulfill mission-driven goals, and use IT for good.
You will be working on site at our client location in the downtown Boston area. Hours for this role will predominately be 9:00 am to 6:00 pm (Eastern) on Monday through Friday, which includes a 30-minute unpaid lunch break.
Compensation & Benefits
- Hourly wage: $27.00
- Robust benefits package/opportunities for professional growth
- Access to TNB-funded IT professional learning experiences, provided for all employees looking to earn current tech certifications; bonus after passing exams
Requirements
- Two years minimum experience working in IT or tech industry
- IT training in a recognized program, and/or an Associate’s degree in computer-tech field (preferred)
- Knowledge of computer equipment and Windows 10 (required)
- Ability to research and analyze complex problems
- Ideal candidate characteristics: detail-oriented; solid communications skills (verbal and written); professional and positive attitude; customer-focused; genuine desire to learn; self-motivated; follows protocols and procedures; independent thinker; self-starter; team player
Responsibilities
- Uphold TNB’s compassionate culture, dedication to sustainability, and commitment to serving our community
- Troubleshoot technology issues and providing desktop support related to technology issues, such as networking, hardware, printers, devices, various software programs, etc. and responding to all requests in a timely manner
- Install equipment such as printers and set ups for PC’s, docking stations, and other end user requirements
- Installing software and upgrades for PC’s
- Installing various hardware and devices
Apply today:
If you are interested in joining our TNB team, please send your resume and a cover letter detailing why you wish to be considered for this position. No phone calls, please.
TNB is proud to be an Equal Opportunity Employer. We hire the best talent regardless of gender, race, creed, color, national origin, ancestry, disability, marital status, age, sexual orientation, or veteran status.
In addition, TNB promotes and supports a variety of diversity, equity, and inclusion initiatives and sustainability programs.
Job Summary
Full Time
IT Outsourcing & Consulting
$56k-69k (estimate)
01/14/2024
05/06/2024
techboston.com
BOSTON, MA
<25
1995
SUSAN H LABANDIBAR
$5M - $10M
IT Outsourcing & Consulting
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About Tech Networks of Boston
Tech Networks of Boston helps mission-based organizations in Greater Boston enhance their effective use of information technology. Our services include IT strategic planning and assessment services, IT services management, project management, data integration, software development, web design, systems engineering, training, deskside support, and 24/7 support services including end-user support, remote server monitoring and emergency onsite service. In addition to providing IT Services, Tech Networks of Boston engages with nonprofits in the Boston area. Our initiatives include our Roundtable ev...ents and our IT Community of Practice. These groups provide nonprofit professionals and consultants with networking and professional development opportunities. TNB is also a leader in service to the community. We contribute financially and through hands-on work. Our partnerships include talent development with the Shriver Job Corps, protecting our climate with the Climate Action Business Association, and promoting nonprofit fundraisers through our Boston Charity Events newsletter and website. Participating generously and responsibly in our local, business, client and world communities are a core value of TNB. Tech Networks of Boston is a Massachusetts Benefit corporation using the power of our business to solve social and environmental problems. Our mission is to enable organizations to use innovative and effective tools to serve human needs.
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The job skills required for IT HELP DESK TECHNICIAN (AT CLIENT SITE) include Help Desk, Desktop Support, Communication Skills, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be an IT HELP DESK TECHNICIAN (AT CLIENT SITE). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT HELP DESK TECHNICIAN (AT CLIENT SITE). Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Help Desk Technician job description and responsibilities
A help desk technician responds to customer queries to provide technical assistance.
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They help troubleshoot software and hardware concerns.
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To perform these technical tasks, help desk technicians often must employ non-technical skills like communication, customer service, problem solving and more.
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Determine the best solution based on the issue and details provided by customers
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Help Desk Technician jobs
Practice fixing common computer problems.
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Help desk technicians need a deep understanding of computer hardware and software.
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A good help desk technician has the right balance of knowledge, communication skills, and patience.
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Desktop Support Technician jobs need some computer knowledge, but not essentially a postsecondary degree.
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The Desktop Support Technician salary can range widely depending on their experience, location and other factors.
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Step 3: View the best colleges and universities for IT Help Desk Technician.
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