Job Description: Responsible for Tier I software and hardware support. Diagnoses and resolves problems using documented. procedures and checklists in the performance of most responsibilities. Enters call data into a tracking system. Escalates problems to higher level technical support professionals when necessary. Assists in the resolution of. application, hardware and software problems Education: Associate’s or Bachelor’s Degree, or technical in...
General Characteristics. Responds to inquiries and provides information to customers calling into a service hotline. Records all customer contact information in a call log. Evaluates situations, determines appropriate responses, and escalates to designated specialists/resources for resolution of customer problems or complaints. Tracks escalated issues for resolution to ensure timely responses. Demonstrates strong customer-focused skills. Requires...
Position Summary. As an IT Support Specialist, you'll play a pivotal role in supporting all technology hardware and software systems within our enterprise environment. Your responsibilities will include providing in-person and remote technical support to our customers, installing and configuring various IT resources, and ensuring top-tier service delivery through clear communication and follow-through. You'll also assist in coordinating audiovisu...
Job Description: Responsible for Tier I software and hardware support. Diagnoses and resolves problems using documented. procedures and checklists in the performance of most responsibilities. Enters call data into a tracking system. Escalates problems to higher level technical support professionals when necessary. Assists in the resolution of. application, hardware and software problems Education: Associate’s or Bachelor’s Degree, or technical in...
Job Summary. As an IT Support Technician, you will play a crucial role in maintaining and enhancing our enterprise technology environment. Your responsibilities will include installing and configuring hardware and software, providing technical support to our customers both in-person and remotely, and ensuring the smooth operation of our IT resources. You will collaborate with various teams to implement new practices and technologies to increase e...
General Characteristics. Supervises computer operations within the data center. Assigns tasks to staff and ensures their work performance is monitored. Manages daily activities to resolve problems and handle change management issues. Ensures production systems' online response time meets requirements. Maintains system availability and prepares metrics to evaluate system performance. Collaborates with IT groups and users to ensure service objectiv...
Job Description. Job Summary. The purpose of this position is to provide support with a Design Authority Manager to the Nuclear Plutonium Processing Facility project. Responsibilities include oversite of Design Engineering staff who provide direct oversite of Architect Engineering (AE) firms preparing new designs and modifications to existing equipment and associated systems for the nuclear project. Safety is a primary responsibility for all empl...
Work hours 40 hrs. per week, may include some evening virtual calls with project team members. Collaborate with project analyst/project support/vendors on project proposal development. Manage permit application and approval process, scheduling work upon approval. Verify proposal adherence to agreed-upon site placements, making necessary adjustments. Coordinate with vendor: permit postings, manage plan review, permits, and inspections. Get status ...
Job Description. Onboarding Debt Collection vendors Requires facilitating the discussions on debt placement criteria, capturing the new business rules for change order, developing the testing plans, drafting communication plans, and identifying other impacts such as website update requirements and customer service representative training. Setting up and hosting meetings with internal participants and external vendors. Job Type: Contract. Pay: Fro...
POSITION: TECHNICAL CONSULTANT (Technical Project Specialist). LOCATION: SUNRISE, FL (ONSITE). PROJECT DESCRIPTION. Work hours must be flexible, 40 hrs. max per week, will include some evening and weekend work. Orient project vendor partners to District protocols and procedures. Facilitate communication regarding payment processes, invoicing submissions, and collaboration with inspectors. Liaise with school principal and Safety Security & Emergen...
Work hours 40 hrs. per week, may include some evening virtual calls with project team members. Collaborate with project analyst/project support/vendors on project proposal development. Manage permit application and approval process, scheduling work upon approval. Verify proposal adherence to agreed-upon site placements, making necessary adjustments. Coordinate with vendor: permit postings, manage plan review, permits, and inspections. Get status ...
The Legal Bill Review Team is a unit within Claims legal here at the end client. The Legal Bill Review Team supports Claims Litigation by reviewing all invoices submitted by outside counsel and vendors relating to the defense of litigation claims. The purpose of the review of the invoices submitted by outside counsel is to ensure that Client's pays only the proper amount per the contract with counsel which includes Clients’ guidelines for Claims ...