1 Operations Technician Job in Germantown, WI
TeamLogic IT, N. Milwaukee, WI is Hiring an Operations Technician Near Germantown, WI
- People First Culture
- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
- Healthcare Benefits 401k with Matching ContributionCompany Overview
- Level 2 Support: Address escalated technical issues, maintaining high customer satisfaction and adherence to service agreements.
- Service Requests: Fulfill complex service requests with a deep understanding of IT systems and the ability to offer customized solutions.
- System Builds: Assemble and configure systems including workstations, network gear, cameras, basic servers, and printers to meet company standards.
- Shipping & Receiving: Manage dispatch and receipt of hardware components, accurately tracking inventory movement.
- Inventory Management: Maintain detailed IT inventory records, conduct audits, and ensure equipment availability.
- Service Calls: Perform on-site and remote service calls, resolving technical issues efficiently.
- End User Onboarding/Offboarding: Manage the technical aspects of onboarding and offboarding, facilitating smooth transitions for employees.
- Product Ownership: Own and manage products, overseeing their entire lifecycle from documentation to troubleshooting.
- Project Participation: Contribute to both custom and templated projects, ensuring successful task completion.
- On-Call Rotation: Participate in an on-call rotation for after-hours support, ensuring system reliability.
- Associate’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- Minimum of 2 years in a technical support role.
- Strong knowledge of computer hardware, software, and networking.
- Excellent problem-solving, organizational, and time management skills.
- Superior verbal and written communication abilities.
- Ability to lift and move heavy equipment as needed.
- Valid driver’s license and willingness to travel for on-site service calls.
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you’ll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That’s a good thing since technology is always advancing, creating an environment that’s fast-paced and dynamic. When you work for a local office, you’re part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
About the Role:
We are currently seeking an Operations Technician to join our Operations team, providing advanced technical support and operations assistance. This role is vital for handling Level 2 support tickets, managing complex service requests, and constructing various system builds. The Operations Technician will also take on product ownership for one or two products, ensuring their optimal functionality and user satisfaction. Additionally, the technician will play a crucial role in both custom and templated projects, contributing to planning, execution, and task completion.
Responsibilities:
This position requires physical activities including standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. The employee must frequently lift/move items over 50 pounds.
Note: This description is not exhaustive. Additional duties may be undertaken as required by the organization.
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Flexible work from home options available.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.
Job Summary
Full Time
$59k-79k (estimate)
03/31/2024
05/30/2024
The job skills required for Operations Technician include Problem Solving, Customer Satisfaction, Written Communication, Scheduling, Time Management, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operations Technician positions, which can be used as a reference in future career path planning. As an Operations Technician, it can be promoted into senior positions as an Installation Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Technician. You can explore the career advancement for an Operations Technician below and select your interested title to get hiring information.
If you are interested in becoming an Operations Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Operations Technician job description and responsibilities
To ensure supply availability and reduce rig downtime, operations technicians collaborate with engineers to troubleshoot mechanical problems and perform maintenance.
01/24/2022: Birmingham, AL
Operations technicians may be assigned to do the construction or maintenance of equipment or materials related to their field of study.
02/02/2022: Bridgeport, CT
Provide technical support to daily plant operations to ensure safety and efficiency.
03/10/2022: Durham, NC
Operations technicians may also be called upon to perform routine maintenance on the equipment they’re overseeing.
03/09/2022: Riverside, CA
Sometimes, an operations technician will be given the task of preparing reports and cost estimates for proposed and ongoing projects.
01/29/2022: Huntington, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Operations Technician jobs
When handling machines or equipment, operations technicians must strictly follow their health and safety procedures and protocols.
01/15/2022: Riverside, CA
Operations technician should take care of the appropriate controls, risk assessments, and approvals.
02/08/2022: Racine, WI
Aspiring operations technicians can also acquire on-the-job training for one or two years.
02/14/2022: Greenville, MS
A good operations technician performs maintenance and operational activities with minimum supervision.
01/06/2022: Springfield, MO
Operations technicians must always wear safety equipment before starting to work with heavy equipment or machines.
03/31/2022: Moline, IL
Step 3: View the best colleges and universities for Operations Technician.
Similar Jobs
Popular Articles
