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As a Level 1 Website Support Specialist, you must possess superior problem-solving and communication skills and have a working knowledge of web-building software. You have experience working in a support role related to websites and web interfaces. Collaborating closely with the Customer Success, OEM, and Development teams, and vendor partners, you ensure timely resolutions to website-related requests. You are service-oriented, curious, flexible, enjoy investigating, analyzing, and solving problems, and can work independently as well as in collaboration with other team members. You are not afraid to ask questions! Your academic and professional experience has instilled a sense of urgency without compromising the integrity of results. You will develop and maintain a strong understanding of the automotive industry, company culture, products, services, and integrated marketing strategies. Knowledge of Salesforce, Jira, WordPress, and automotive inventory management is a plus.
This is a full-time, salaried, located in our El Paso Office. Multiple shifts available; M-F 6 AM 2:30 PM, 12:30 PM 9 PM, and Tuesday Saturday 7 AM-3:30 PM.
Responsibilities
Additional Responsibilities
Requirements
Compensation
Competitive compensation will be commensurate with experience. Participation in company benefit offerings includes medical, dental, vision, 401(k)/matching, paid vacation, wellness, and more.
Next Steps
If you are interested in this position and believe your experience is a perfect fit, please COMPLETE the online application.Please be sure to include a current resume along with your contact information. Incomplete submissions will not be considered. No phone calls, please.
ABOUT TEAM VELOCITY
Team Velocity is a full-service marketing agency serving the automotive industry, providing fully integrated marketing solutions to OEMs and dealerships nationwide.
We are revolutionizing the automotive industry with cutting-edge technology to help dealers sell and service more cars. Made by dealers for dealers, Team Velocitys proprietary technology platform Apollo® analyzes consumer behavior to predict who will buy, what they will buy, and when they are ready to service. Apollo automates the entire communication process by delivering hyper-personalized campaigns across every touchpoint, maximizing ROI, and lifetime revenue.
Our vision is to serve our clients with a single technology platform that empowers them to execute intelligent marketing across every online and offline channel. We aim to deliver a frictionless consumer experience, from the initial engagement to the final transaction.
Our team members are hard-working and driven to achieve success for our clients and our unique culture promotes creativity, camaraderie, and success.
Full Time
Specialty Trade in Construction
$54k-74k (estimate)
05/23/2024
07/22/2024
thevdrive.com
STERLING, VA
<25
Private
<$5M
Specialty Trade in Construction
The job skills required for Website Support Specialist include Customer Support, Problem Solving, Communication Skills, Customer Success, Time Management, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Website Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Website Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Website Support Specialist positions, which can be used as a reference in future career path planning. As a Website Support Specialist, it can be promoted into senior positions as a Technical Customer Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Website Support Specialist. You can explore the career advancement for a Website Support Specialist below and select your interested title to get hiring information.