USA > Taylor

About the Company:

Headquartered at Brussels Airport (BRU-Belgium), TCR is the global leading provider of turnkey solutions for aviation Ground Support Equipment (GSE). TCR offers expertise in rental and operational leasing of GSE, maintenance, ramp assistance and fleet management. TCR employs approx. 1,200 people globally and is present in over 120 airports in Europe, South-East Asia, Australia and North-America.

TCR is operating in a niche market in which it is market leader. The company is growing at a fast pace and introducing its unique turnkey model in the North-American market.

TCR is a company where employees are at the heart of the success of the company. TCR provides not only a job, but also a long-term commitment in an environment where people can develop themselves and their careers. TCR is all about fun and passion!

Job Purpose:

To support our growing business needs in North-America, TCR is looking for a passionate Operations Support Coordinator. You’ll play an essential role in maintaining the daily operations of the DTW office. Working directly with the Finance and Human Resources team, you will assist with administrative tasks such as, booking travel, ordering supplies, and providing top tier customer service to our vendors to ensure operations run smoothly.

Key areas of results, responsibilities and accountabilities:

• Serve as the initial contact for greeting visitors, logging guest visits, and alerting the appropriate party of the visitor’s arrival. Help direct and/or escort visitors to appropriate TCR meeting room/destination.
• Perform a wide range of administrative support to the Finance and Human Resources Manager.
• Manage incoming and outgoing correspondence, including emails, faxes, mail and packages.
• Assist in maintaining office and breakroom cleanliness and ordering office and breakroom supplies when needed.
• Assist team members with travel-related inquiries, such as flight and hotel bookings.
• Provide professional, accurate, and timely support to visitors and employees.
• Assist with special projects (client events, Christmas cards, tickets and gifts for clients, office holiday events, etc.)
• Manage vendor relations and business needs (phone calls, emails, invoices and payments).
• Manage employee expense reports and reimbursements via Rydoo.
• Mange third party invoices including SunLife and United Health.
• Management and participation in ad hoc projects as needed.
• Other duties may be assigned.

Competencies (Knowledge, skills and abilities) required for successful performance:

• HS Diploma or GED equivalent.

• Minimum 2 years of office experience/customer service or related field.

• Must have the ability to remain in a sitting position for extended periods of time.

• Ability to be proactive and show initiative to ensure timely completion of assigned projects

• Exceptional customer service and interpersonal skills with the ability to interact with employees, vendors, and guests at all levels.

• Excellent organizational skills with attention to detail are essential; must be able to prioritize and multi-task with demonstrated experience in managing multiple projects simultaneously.

• Basic knowledge of office software applications (e.g. Microsoft Office, Word, Excel, Outlook)

• Must have a solution driven mindset and drive for success.

Nice to have competencies:

• Working knowledge of the aviation and GSE industry.

Dimensions of the Job:

• Scope: TCR Group/TCR INT

• Some travel may be required.

Address

Universal Drive 12401