Job Purpose

ICE Mortgage Technology is the leading cloud-based platform provider for the mortgage finance industry. ICE Mortgage Technology solutions enable lenders to originate more loans, reduce origination costs, and reduce the time to close, all while ensuring the highest levels of compliance, quality, and efficiency.

As a Senior Product Manager, for the ICE PPE product, you will play a critical role in the software development lifecycle. You will use your deep capital markets, product and pricing experience, and strong communication skills to participate in the entire product lifecycle, from setting strategy to go to market, including the steps in between which also includes requirements, systems analysis, software development, quality assurance, launch, and post-launch support activities.

In this role, you will have the opportunity to shape our ICE PPE product that is our native pricing engine integration into Encompass, giving our clients one experience on one platform that has the backing of a multi-billion-dollar company with the history of digitizing markets and the commitment to help drive down the time and cost of manufacturing a mortgage.

Responsibilities

• Conceptualize, shape, and manage the creation of technology solutions for mortgage clients and specifically capital markets users leveraging the product and pricing engine
• Drive and own product vision and strategy, including articulating the value of the core/critical, highest visibility and most complicated products (e.g. growth, revenue, market penetration, or customer satisfaction).
• Develop and maintain competitive analyses, identifying new players, trends and opportunities
• Identify, track, and manage product adoption metrics.
• Collect and integrate into product strategy comprehensive competitor and market research, as well as analysis of win/loss, attrition, customer feedback and technical support data.
• Analyze market opportunities and collaborate with leadership to choose the best options to pursue
• Identify potential buy/build/partner opportunities for product including potential partner relationship analysis
• Develop and maintain a multi-year roadmap that demonstrates the vision and plan for future opportunities
• Maintain a healthy, balanced roadmap/backlog that delivers value to our customers with new or enhanced features, healthy defect management, technical refresh allocation, and contributions your product makes to larger initiatives.
• Develop and maintain business proposals, creating compelling cases for continued investment into your products
• Ensure all aspects of readiness are met, including Finance (SKU creation and pricing approval through Pricing Committee), Legal (contract creation), Tech Support, Operations, Product Marketing and Sales
• Collaborate with relevant stakeholders such as Product Marketing, Sales, Marketing, Professional Services, and operations to ensure a successful in market experience for your product
• Drive release of product features from concept through launch and adoption. Create and execute roadmap; prioritize features linking business, competitive, and user needs. Create content plans and define personas.
• Guide Business Analysts in the creation of engineering product specifications to ensure alignment and fulfillment of product requirements.
• Ensure product roadmap and product execution plans incorporate accessibility requirements, including compliance with ICE's ADA guidelines, as they evolve
• Create user stories and epics for current and future products based on the market's problems
• Manage the entire product life-cycle from prototyping and testing new concepts to sunsetting legacy products.
• Know why products are winning and losing in the market and drive change to product and processes for improvement
• Initiate and lead cross-organizational changes necessary to support your product and ensure its success in the market.
• Initiate, lead, and champion changes to the product development life cycle.

Knowledge and Experiences

• Extensive mortgage industry knowledge and experience with using capital markets, Secondary Marketing, and Product and Pricing Engine (PPE) software required
• Knowledge in mortgage pipeline hedging strategies, risk modeling, analytics, and risk assessment highly desirable
• Advanced proficiency in best execution analysis, pull-through modeling, and market valuation reporting
• Proficiency in trade tactics spanning various mortgage segments, servicing alternatives, and investor profiles.
• Encompass experience is highly desirable
• An innovative thinker with excellent analytic skills who has a proven ability to turn product vision into in-market successful software solutions.
• Proven ability to understand business and engineering perspectives to create stories to deliver solutions
• Ability to analyze and clearly communicate business requirements as a key input to the product development process required
• Track record of working effectively with remote teams
• Presentation experience in front of large audiences (internal & external facing)
• Incredible written and verbal Communication Skills
• Excellent Collaboration skills
• Detail-oriented and able to manage multiple projects simultaneously
• Experience working with cross-functional teams, including product management, legal, development, quality assurance, support, marketing and sales
• Self-motivated as well as a strong team player
• 15% travel
• Microsoft Office Ninja (especially Power Point)
• Proven ability to write functional requirements.
• Proven ability to lead organizational changes required as a result of product introduction and enhancements.
• 8 years of product management experience at a SAAS company required; relevant industry experience is highly desirable
• Relevant Bachelor's degree required, MBA desirable.

This role is remote, and the employee may be located in one of the following states: Arizona, Connecticut, Washington DC, Florida, Georgia, Illinois, Kansas, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, Wisconsin

Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.