Job Overview:

Summary:
Configuration and troubleshooting scanning devices before field distribution. This position requires a Public Trust Clearance issued by the DoD to be active at the time of employment. If you don't have this please don't apply, they are looking for folks to start ASAP and cannot wait for this clearance to be completed prior to starting. A typical desktop technician is responsible for supervising the manufacturing and installation of computer or computer-related equipment and components.

Job Responsibilities:

• Performs one or many of a wide range of installation tasks such as running conduit and cable, installing and connecting trays, racks and electronic hardware systems, connecting and testing both new and retrofit construction of audio/visual, computer server, network and telecommunications equipment.
• Installs, upgrades and removes products ensuring coordinative engineering field change.
• Assembles, installs and configures systems and equipment in accordance with site assessments and schematics.
• Completes system programming and optimization as part of the installation process.
• Completes final commissioning and integrated acceptance testing of electrical systems and associated equipment.
• Ensures the commissioning and final acceptance of critical path equipment is conducted to clients requirements and in accordance with applicable industry standards (API, ABS, DNV, etc.).
• Performs routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components.
• Provides on-site end-user training on system operation, maintenance and limited troubleshooting.
• Travels frequently to customer sites in performance of duties.
• The employee frequently is required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls.
• The employee is required to reach with hands and arms.
• The employee must lift and/or move up to 50 pounds.
• Update knowledge and skills to keep up with rapid advancements in computer technology.
• Provide technical support to designers, marketing and sales departments, suppliers, engineers and other team members throughout the product development and implementation process.
• Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data.
• Monitor functioning of equipment and make necessary modifications to ensure the system operates in conformance with specifications.
• Analyze information to determine, recommend, and plan layout, including type of computers and peripheral equipment modifications.

Skills:

• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
• Basic ability to work independently and manage one’s time.
• Basic knowledge of circuit boards, processors, electronic equipment and computer hardware and software.
• Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software.

Education/Experience:

• 2-4 years customer service related experience required.

For this position, there will be only one bill rate regardless of hours worked in a day and/or workweek.

Job Type: Contract

Pay: $30.00 - $32.50 per hour

Experience level:

• 3 years
• 4 years
• 5 years
• 6 years

Schedule:

• Day shift
• Monday to Friday

Work setting:

• In-person
• Office

People with a criminal record are encouraged to apply

Ability to Relocate:

• Alexandria, VA: Relocate before starting work (Required)

Work Location: In person