Job Details

Host

JOB DESCRIPTION

Guides guests to appropriate table as directed by the maître d’. Interacts with the restaurant guests, fellow team members, and supervisors in a polite, courteous, and hospitable manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

Anticipates and accommodates the needs of the guest.

Maintains the general cleanliness and orderliness of the entrance area.

Complies with Department of Health and company sanitation standards.

Actively takes and processes reservations for guests.

Assists with incoming calls and answering questions from guests.

Responsible for checking guests’ coats and other belongings (where applicable).

Assists with setting up front desk area, performs side-work and other opening/closing procedures as directed by management, including:

Ensures that all appropriate menus are printed and ready for service.

Responsible for making sure all menu books are organized with current menus.

Collects menus throughout the venue during shift.

Performs opening side-work as prescribed.

Performs closing side-work as prescribed.

Reports all breakage, and damage of equipment or furniture immediately to management.

Attends and participates in daily pre-service meetings.

Participates in any training sessions or departmental meetings.

Learn by listening, observing other team members, and sharing knowledge while leading by example.

Portrays a positive and professional attitude.

Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.

Works as part of a team and provides help and support to all fellow team members.

Assist and/ or complete additional tasks as assigned.

TRAINING REQUIREMENTS:

Tao Group Hospitality in-venue host person training

EDUCATION/WORKING KNOWLEDGE:

Previous hospitality experience.

Previous host person experience.

Experience in a high-volume restaurant/nightclub/lounge.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Ability to write and verbally communicate

Must have good positive energy throughout the day

Must be able to print legibly for team members, management, and guests to read

Must be able to kneel, bend, sit, and stand for extended periods of time

Must be able to move quickly

Must be able to push and lift up to 50 lbs.

Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

Exposure to cleaning materials

Exposure to hot kitchen elements or cleaning materials.

May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

Maintain a professional, neat, and well-groomed appearance adhering to Company standards

Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

Ability to maintain confidentiality

Ability to handle a fast-paced, busy, and somewhat stressful environment

ABOUT US

ABOUT TAO GROUP HOSPITALITY

Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates over 80 branded locations in over 20 markets across four continents and features a collection of widely recognized hospitality brands. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Wet Republic, Yauatcha, Ling Ling, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, Jewel, and more. Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors.

Job Types: Full-time, Part-time

Pay: $20.00 per hour

Benefits:

• 401(k) matching
• Employee assistance program
• Employee discount
• Paid time off

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person