• Work with the business resources to develop requirements, create test plans, perform unit testing and UAT when necessary, support business UAT and deploy / implement AWD upgrade projects.
• AWD and CHORUS Knowledge required - Configures and codes workflow for the full suite of Legacy AWD and Chorus (BPM). This includes all Legacy AWD configuration, such as: Knowledge Enabler Scripting, CSD Creation, Custom Lookups, Security Groups, Roles, Data Dictionary, Worktype / Status table updates, etc. For Chorus, this would include updates and new configuration for: Process Flows, Presentation Flows, Automation Services, Sampling Services, Forms, and web service integrations.
• Provide post implementation and production support as a level 3 escalation, coordinates and assist in troubleshooting with the help desk and business contacts as needed for Incident ticket resolution.
• Monitor and supports AWD Custom Email, NSImport / NetServer, custom code, EnCorr, AWD IND Support Email box and other peripheral AWD Applications on a daily basis.
• Provide oversight and fulfills audit control steps. Provides audit support for internal project audits and regulatory compliance requests.
• Support patching and testing for AWD related servers and infrastructure (Windows, Linux, JAVA, Microsoft updates, etc.)
• Should have good understanding of Life Insurance Domain
• Should have exposure to AWD upgrade related projects.

• Should be able to follow industry best processes.
• Should be able to bring in ideas to improve productivity and Quality of work.
• A focus on high quality deliverables and meeting deadlines.
• Strong written and verbal communications and experience working with content in multiple mediums.
• Strong experience owning an end-to-end documentation creation process.
• Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment.

Tanisha Systems, founded in 2002 in Massachusetts-USA, is a leading provider of Custom Application Development and end-to-end IT Services to clients globally. We use a client-centric engagement model that combines local on-site and off-site resources with the cost, global expertise and quality advantages of off-shore operations. We deliver Custom Application Development, Application Modernization, Business Process Outsourcing and Professional IT Services from office locations in USA and India.

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About Tanisha Systems, Inc.

Tanisha Systems services clients in Government, Banking & Financial Markets, Insurance, Healthcare, Retail & Consumer Goods, Energy & Utilities, Life Sciences, Telecom, Manufacturing and Transportation Industries around the globe. Our engagement model provides a flexible operational environment that empowers our clients with the right levels of control.

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