Job Description
Major responsibilities
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Reconcile the Ace statement
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Complete all payables for store manger's or owner's approval
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Send all receivables to outstanding accounts
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Coordinate all insurance issues, health, dental, state, federal and workman's compensation
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Submit all background checks for pre-employment
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Verify that all paperwork is submitted with each new hire and file according to computer guidelines
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Post all law posters and company policies
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Reconcile all cash tills for cash over and shorts for cashiers and record deposits for store manager
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Prepare and close the payables, receivables, and daily sales for posting to the general ledger or the accountant
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Print all price changes through hotsheets
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Ensure data accuracy within the store system (Quantity-on-hand, dollar accuracy, descriptions)
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Ensure adequate inventory levels to minimize outages
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Manage Computer Suggested Order process
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Develop and enhance receiving process
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Train store staff on inventory management best practices
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Develop and monitor inventory management reports
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Implement and maintain location codes
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Oversee introduction of new items to store mix
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Monitor shrinkage and recommend ways to reduce theft and breakage in the store
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Identify obsolete inventory and determine how to best remove it
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Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards
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Greet customers as they enter the store
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Troubleshoot point of sale problems
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Effectively train and direct the activities of cashier assigned to the front end and set the standard for customer service
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Ensure that associates assigned to the front-end consistently follow all policies and procedures including established merchandise is properly labeled
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Answer phone calls
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Able to tactfully and pleasantly deal with customers
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Maintain awareness of all promotions and advertisements
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Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines
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Perform other tasks as assigned from time to time by store management
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Solicit customers to open and Ace Rewards card