Major responsibilities

• Reconcile the Ace statement
• Complete all payables for store manger’s or owner’s approval
• Send all receivables to outstanding accounts
• Coordinate all insurance issues, health, dental, state, federal and workman’s compensation
• Submit all background checks for pre-employment
• Verify that all paperwork is submitted with each new hire and file according to computer guidelines
• Post all law posters and company policies
• Reconcile all cash tills for cash over and shorts for cashiers and record deposits for store manager
• Prepare and close the payables, receivables, and daily sales for posting to the general ledger or the accountant
• Print all price changes through hotsheets
• Ensure data accuracy within the store system (Quantity-on-hand, dollar accuracy, descriptions)
• Ensure adequate inventory levels to minimize outages
• Manage Computer Suggested Order process
• Develop and enhance receiving process
• Train store staff on inventory management best practices
• Develop and monitor inventory management reports
• Implement and maintain location codes
• Oversee introduction of new items to store mix
• Monitor shrinkage and recommend ways to reduce theft and breakage in the store
• Identify obsolete inventory and determine how to best remove it
• Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards
• Greet customers as they enter the store
• Troubleshoot point of sale problems
• Effectively train and direct the activities of cashier assigned to the front end and set the standard for customer service
• Ensure that associates assigned to the front-end consistently follow all policies and procedures including established merchandise is properly labeled
• Answer phone calls
• Able to tactfully and pleasantly deal with customers
• Maintain awareness of all promotions and advertisements
• Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines
• Perform other tasks as assigned from time to time by store management
• Solicit customers to open and Ace Rewards card
• Education/Training: High school degree, some college preferred. Strong familiarity of general office administration
• Experience in a retail environment either in marketing, sales, or back office
• Skills/knowledge: Proficient in Microsoft Windows, MS Word, Excel, and other computer software
• Knowledge of computer retail systems and electronic cash registers a plus
• Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task
• Ability and willingness to work flexible hours including evenings, weekends, and holidays to meet the needs of the business