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Business Systems Analyst
Tandym Group Vienna, VA
$90k-110k (estimate)
Contractor 2 Months Ago
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Tandym Group is Hiring a Business Systems Analyst Near Vienna, VA

A Fortune 50 financial services company is seeking a highly motivated Business Systems Analyst for our client in the McLean, VA area.

***This is a Hybrid opportunity requiring the qualified professional to work onsite at least 1 day a week.***

Responsibilities:

The Business Systems Analyst will:

  • Triage and troubleshoot member facing issues that are reported for digital platforms
  • Communicate with appropriate business partners to gather additional information and communicate status of open production issues
  • Determine materiality impact, assign a risk and severity rating to issues that will also inform ticket prioritization
  • Conduct analysis of what additional telemetry would be needed to be added during development to cover breadth and depth of impact of a product issue that will inform ticket prioritization
  • Analyze information, report trends, requirements, data, work methods, processes, service specific practices, standards, and metrics/statistics
  • Analyze, define, and document processes, data, workflow, logical processes, and operating systems used to investigation production issues
  • Supervise modeling efforts to ensure that specifications and constructs adhere to appropriate mathematical and statistical standards and answer analytic questions
  • Efficiently use and understand Product Artifacts, App Tech Guide and feature workflows for processing mapping when investigating issue in production
  • Identify process improvement opportunities for gaining efficiencies in troubleshooting and resolving production issues
  • Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.
  • Develops, recommends, and documents adjustments to workflow to streamline processes
  • Perform other duties, as needed

Qualifications:

  • 5 years of experience in a Mid to Senior Level role
  • Experience working within a Product based model
  • Scrum/Agile knowledge
  • Basic troubleshooting of systems/applications

Desired Skills:

  • Familiar with ADO, ServiceNow and SharePoint
  • Previous financial experience or experience supporting Digital products/features

Job Summary

JOB TYPE

Contractor

SALARY

$90k-110k (estimate)

POST DATE

03/24/2024

EXPIRATION DATE

07/01/2024

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Tandym Group
Full Time
$67k-81k (estimate)
Just Posted
Tandym Group
Full Time
Just Posted

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