Job Summary:

Transporting and parking vehicles in designated valet parking areas. 

Job Description

Expectations of Leadership:

• Actively support, demonstrate, and promote the company’s core values.
• Be approachable and engaging with fellow team members.
• Always treat individuals with dignity and respect regardless of job position.
• Demonstrate maturity through exhibiting excellent listening skills.
• Make educating, inspiring, and motivating your team central to your mission.

Major Responsibilities/Activities: 

• Upon the arrival of a customer, the valet drivers will identify themselves, Hello. My name is _____. Welcome to the STAR Casino. Would like your car parked in valet parking?
• If the customers response is “Yes”, the valet attendant will then be courteous and open the door for the customer.
• All doors will be opened for the guests (when time allows).
• Record all pertinent information on claim check. One part of the claim check is given to customer and the attendant retains the other.
• House doors will be opened by Valet Attendant, (when time allows) 
• The Valet Attendant must always maintain good personal hygiene.
• Ensure the safety and security of guest.
• Performs other duties as assigned.

Minimum Requirements: 

• Preference is given to qualified Santa Ana Tribal Members.
• High School diploma or GED.
• Must have a valid driver’s license with good driving record.
• Promote outstanding guest and employee relations in accordance with Santa Ana Star Casino Policies.
• Must always maintain a professional image for customers.
• Maintain a good working relationship with co-workers
• Must provide a positive attitude towards the Manger/Supervisor and the Company.
• Must have a valid driver’s license with good driving record.

• Must be able to obtain a Pueblo of Santa Ana Gaming Regulatory Commission non-gaming license.

Essential Mental Functions:

The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Display strong verbal and written communication skills.
• Knowledge of State of New Mexico transportation laws.
• Knowledge of insurance coverage levels and claim filing procedures.
• Proven ability to handle conflict situations.
• Pleasant, polite manner for dealing with public as well as staff.
• Display strong verbal and written communication skills. 
• Proven ability to handle conflict situations
• Must be a detail oriented, organized individual with the ability to multi-task.
• Must have the ability to understand procedures and gaming regulations and adhere to them.
• Must have the ability to read, analyze and interpret basic instructions furnished in written, oral or diagram form.

Essential Physical Functions:

The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to grasp, handle, and feel, reach with hands and arms, talk and hear.
• Must be able to work various hours, as needed, including weekends and holidays.
• Must present self in a well-groomed, professional appearance. 
• The employee must be able to lift up to 25 pounds.
• Must be able to walk and stand for extended periods of time
• Must be able to work at a fast pace and in stressful situations.
• Must be able to work in inclement weather.
• Shift gears within vehicles that are not automatic shifting.
• Shift gears within vehicles that are not automatic shifting.
• Must be able to works various hours.
• Physical ability to safely perform the essential job functions of the position.

Equipment Used

• Variety of different make and model vehicles
• Standard office equipment including calculators, copier, fax machine.
• Computer (basic functions).
• Smartphones

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee’s duties are performed both outdoors and indoors in a climate controlled non-smoking environment.