Senior Program Manager

Job Summary: Talent Software Services is in search of a Senior Program Manager for a contract to hire position in Minnetonka, MN.

Position Summary:

Primary Responsibilities/Accountabilities:
Program Planning & Management

• Partner with Product Management & business stakeholders to define and/or understand program scope, milestones and business outcomes
• Develop a critical path / business milestones and timeline in partnership with business representatives and Product Management to meet business outcomes; continuously update critical path / milestones as necessary due to business decisions
• Ensure coordination and synchronization of epic-related (program) activities across all entities as required (business readiness, communications, process design, technology delivery, etc.)
• Ensure alignment and coordination with external partners (vendors) as needed
• Manage executive stakeholder communications, including preparation and facilitation of Executive Steering Committees; as required
• Participate in Program Increment (PI) Planning, System Demo, and Solution Demo, as necessary to ensure alignment across multiple ARTs and business divisions; role is to highlight and assist in resolving any gaps in alignment for deliverables
• Understand and report on the progress of the program MVP with key stakeholders, including steering and portfolio mgmt.
• Ensure transparency and management of dependencies, issues and risks; facilitate resolution or decisions where needed
• Support the Product Managers, Product Owners and Business Readiness representatives in managing expectations for program deliverables
• Hold teams accountable for their deliverables and commitments; serve as an escalation resource and help to remove obstacles and facilitate decisions as needed
• Financial Management for Programs assigned; ensure appropriate expenditures are applied to the program and work with financial representatives and / or Portfolio Management to resolve issues

Qualifications:

• Bachelor's degree or equivalent experience.
  • BA or BS or equivalent experience is required; MA or MS is a plus
  • 8 years, with a minimum of 5 years working with large projects of 2m or more.
• Healthcare (payer) Experience. including knowledge of HIPAA transactions
• Migration experience
  • Healthcare IT systems
  • Technical Proficiency: While the program manager is not the technical expert, a fundamental understanding of healthcare IT systems, data migration tools (ETL/API/Batch/Integration), and hosting solutions (on-prem/cloud) is beneficial for effectively overseeing the migration process
• Risk Management Skills
• Excellent Communication
• Strong ability to build and maintain positive working relationships with all levels, including executives to analysts
• Very effective interpersonal skills including mentoring, coaching, collaborating, and team building
• Strong analytical, planning, and organizational skills with an ability to manage competing demands
• In-depth knowledge and understanding of business needs with the ability to establish/maintain high level of customer trust and confidence
• Proven ability to lead software development projects and ensure objectives, goals, and commitments are met
• Solid understanding of and demonstrated experience in using appropriate tools:
• Agile Project Management tools such as ApptioTargetprocess (ATP) Jira, Rally, VersionOne or equivalent
• Microsoft Project, Visio, and all Office Tools
• Excellent oral and written communication skills and experience interacting with both business and IT individuals at all levels including the executive level
• Creative approach to problem-solving with the ability to focus on details while maintaining the "big picture view