1 Customer Service Specialist Job in Remote, WI
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Talent Software services is Hiring a Remote Customer Service Specialist
Summary :
The main function of a call center / customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
A typical customer service specialist is responsible for determining the client's issue, offer possible solutions or providing follow-up as needed.
Customer service agents may be inbound, outbound or a combination of both. Job Responsibilities : - Educate providers on coverage, claims submission, and the utilization fo self-service offereings available through the Integrated Voice Response (IVR) and Portal Systems.
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. - Refer unresolved customer issues to designated departments for further investigation.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Skills : - Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.
- Ability to work independently and manage one's time. - Ability to accurately document and record customer / client information.
- Previous experience with computer applications, such as Microsoft Word and PowerPoint.
Education / Experience : - High school diploma or GED preferred. - - years customer service related experience required.
Job Summary
Full Time
IT Outsourcing & Consulting
$41k-51k (estimate)
04/29/2024
05/09/2024
talentemail.com
Minneapolis, MN
50 - 100
IT Outsourcing & Consulting
Related Companies
The job skills required for Customer Service Specialist include Customer Service, Call Center, Products and Services, Written Communication, Attention to Detail, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
02/28/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Service Specialist.
Similar Jobs
Popular Articles
