Job Role: Help Desk

Location: Appleton, WI

(Onsite or Hybrid or Remote): Onsite

(Relocation Allowed or Relocation not Allowed): Relocation Not Allowed

Contract Duration: 8 months with possible extension.

Full Job Description:

Responsibilities:

· Provide technical support for County systems.

· Troubleshoot and resolve hardware, software, and network issues.

· Maintain documentation and monitor critical systems.

· Assist with user training and equipment setup.

Requirements:

· Associate degree in IT or equivalent experience.

· Strong organizational and troubleshooting skills.

· Proficiency in Windows OS, Microsoft Office, and basic networking.

· Excellent communication and customer service skills.

· Ability to lift and move computer equipment up to 50 pounds.

· Adaptability to new technologies and working independently.

Job Type: Contract

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person