Description

Communications Manager

Tacoma Arts Live is a 501(c)(3) non-profit 43 year-old arts organization that is committed to producing the highest quality programs and to the belief that our ability to contribute to excellence in the arts depends on building a community whose members come from diverse cultures, backgrounds, and life experiences. We are seeking a Communications Manager, and encourage qualified individuals who bring diverse perspectives to the workplace to apply!

About Us

 Tacoma Arts Live is recognized for leadership in presenting world-class performing artists, and providing one of the largest performing arts education programs in Washington State - serving 50,000 students, teachers, and families annually in the South Puget Sound. 

We are located in downtown Tacoma in the historic Tacoma Armory. Programs at Tacoma Arts Live include musicals, theater, comedy, dance, opera, concerts, film, lectures, family shows and other live events performed by touring and community organizations.

Position: Communications Manager

The Communications Manager comprehensively supports the communication efforts of Tacoma Arts Live and partners with staff across the organization for storytelling, content creation, and awareness building. The role ensures a consistent and unified message that aligns with the organization’s branding, relationship-building focus, and mission-based strategy. The position is responsible for internal and external communications, social media management, content creation, promotion and messaging, and public and media relations.

The job requires the employee to be onsite in Tacoma as required for meetings and in-person events, with flexibility to perform other responsibilities either remotely or in office.

The Communications Manager is a member of Tacoma Arts Live’s Advancement Team. 

Salary is $55,000 - $62,000 DOE

Responsibilities: 

• Work in partnership as a member of the Advancement team to refine and strategize brand, key messages, and other external communications for the organization.
• Act as steward for brand tone and style throughout organization communications.
• Develop content for Tacoma Arts Live platforms including website, e-newsletters, press releases, programs, and other communication materials.
• Manage internal communications sharing through collaborative process across teams, ensuring the development of key messages for activities and events of Tacoma Arts Live. 
• Provide editing support and communication style guide recommendations for all teams. 
• Support development of video content for use in online storytelling related to brand, organization, events, and activities.
• Manage social platform communications, including the development of strategy, goals, scheduling, and storytelling opportunities across the organization and internal teams. 
• Monitor and report on analytics, metrics, and achievements.
• Manage media outreach to include media and press contacts, including distribution of press releases and press kits and delivery of pitches.
• Manage media needs for events, including media alerts, VIP coverage, etc.
• Coordinate and supervise event photographers and videographers.
• Partner with Patron Services group to update community calendars with the events and activities of the organization.
• Support and maintain partner relationships, coordinate partner promotions including promotional materials distribution, e-news trades, partner recognition, cross-event promotion, etc. 
• Coordinate distribution of marketing promotional materials as needed

Desired Skills and Experience:

• Three years professional communication experience, with demonstrated strength in content creation
• Experience managing social media platforms including Facebook, Instagram, Twitter, LinkedIn, Link Tree, and TikTok.
• Strong written and verbal communication skills
• Strategic and critical thinking skills, able to self-manage, make progress towards goals
• Strong relationships skills, focus on building and maintaining relationships internally and externally
• Ability to structure and manage workflow and priorities
• Collaborative, well-organized, detail-oriented, and collaborative 
• Strong project management skills, specifically prioritization, multiple project oversight, and communications
• Knowledge and appreciation for the performing arts a plus.

Awareness and familiarity with the following systems a plus:

• Audience View database
• Constant Contact and e-news editing programs
• WordPress editing platform familiarity preferred
• Adobe Photoshop, Microsoft Office Suite

BENEFITS:

Tacoma Arts Live offers a comprehensive benefits package for all full time employees. This includes vacation, sick time, 12 paid holidays, company paid life and disability insurance, subsidized employee medical and dental insurance, and many optional plans. Tacoma Arts Live also provides a 403b retirement plan, with company matching.

Tacoma Arts Live values:

• Openness (staying transparent and eager to collaborate)
• Joy (celebrating our humanity)
• Courage (smart risk-taking, learning, changing)
• Diversity (reflecting our community onstage and off)
• Inclusiveness (inviting broad access, building strong relationships)
• Stewardship (honoring the legacy we inherit, nurturing the future)

We are committed to supporting a diverse and inclusive work environment, and to fostering creativity, excellence and collaboration. We honor and value the dignity of all individuals, and want all qualified individuals to apply for our positions.

Diversity, Equity,[KB1]  Inclusion, Accessibility and Anti-Racism
We recognize that transforming events and venues that once symbolized exclusion and elitism into true community gatherings is a long-term endeavor. Tacoma Arts Live is committed to confronting the multidimensional nature of accessibility in economic, geographic, racial and cultural terms, among others. Learn more about our Diversity, Equity, Inclusion, Accessibility and Anti-Racism work at https://www.tacomaartslive.org/about/commitment-to-anti-racism.

Tacoma Arts Live is an equal opportunity employer and does not discriminate in the hiring of personnel on the basis of race, creed, color, religion, national or ethnic origin, gender or gender identity, age, veteran status, sexual orientation, marital status, disability or any other protected status as provided by law.