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Team Member
POSITION SUMMARY : Responsible for delivering an exceptional guest experience by consistently providing excellent service, great tasting / quality food, and a clean restaurant environment for all guests by performing one or more workstations in accordance with JIB procedures, systems, and standards, and 20 / 20 guest expectations.
Guest Expectations
Well-Trained
Hassle Free) Always says YES to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs;
and uses JIB Smart Selling standards as appropriate.
Neat and Well -Groomed
Clean) Follows JIB uniform and grooming standards.
Cares about looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and / or hairnet, and uniform is clean and unwrinkled.
Friendly
Friendly) Acknowledges each guest with a smile, treats everyone with care and respect, always has a positive and friendly attitude.
Well-Staffed
Clean) Maintains restaurant cleanliness (interior / exterior).
Food Tastes Great
Food Quality) Makes sure the food looks and tastes great and is high quality.
Consistent and Quick Service
Fast) Shows a sense of urgency, hustles, begins cooking and assembling orders immediately, greets guest.
Offers consistent, quick service and is always ready and prepared.
Order Accuracy
Accurate) Communicates and works with team to ensure order is accurate for the guest, repeats orders following JIB standards.
Food Safety
Food Safety) Makes sure food is safe for the guest by following all food safety policies and procedures.
Follows all hand washing and glove procedures.
It's All About
Brand Ambassador
Focus on the Guest
Understands that a guest is never an interruption. They are the first priority.
Team Skills
Commitment
Front of Restaurant
Includes, but not limited to duties, described below. Performs other duties as assigned or directed.
Guest Service(Dine In / Drive-Thru)
Interior
Exterior
Back of Restaurant
Includes, but not limited to, duties described below. Performs other duties as assigned or directed.
Grill
Assembly
Prep
Fryer
Interior
Exterior
Receiving & Storage
Receives and stores products on delivery following established procedures.
QUALIFICATIONS :
Experience Guest service or food cook / preparation experience helpful; comfort working in a high volume, fast-paced restaurant environment.
Knowledge / Skills / Abilities - Must be at least 16 years old. Understands and communicates clearly in English, may require ability to speak another language based on location of restaurant.
Ability to read and understand written English, perform basic math (add, subtract, multiply); perform multiple tasks at once;
and work effectively in a team environment.
Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant;
ability to lift and carry 15-25 lbs. Ability to listen to guests’ orders, operate a cash register, and read video monitors.
REASONABLE ACCOMMODATION : Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job.
This position description should be applied accordingly.
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc.
This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.
Last updated : 2024-04-27
Full Time
Restaurants & Catering Services
$25k-31k (estimate)
04/08/2024
06/18/2024
tacocabana.com
SHERMAN, TX
500 - 1,000
1978
Private
SHANNON NORENA
$200M - $500M
Restaurants & Catering Services
Taco Cabana owns and operates a chain of restaurants that offers tacos, salads, burritos and cold drinks for individuals.
The job skills required for Team member include Food Safety, Commitment, Guest Service, Product Quality, Presentation, Container, etc. Having related job skills and expertise will give you an advantage when applying to be a Team member. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Team member. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Team member positions, which can be used as a reference in future career path planning. As a Team member, it can be promoted into senior positions as a Fast Food Shift Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Team member. You can explore the career advancement for a Team member below and select your interested title to get hiring information.