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Chief Operating Officer

Friant, CA | Full Time
8 Days Ago

Job Description

Purpose of Position:

Responsible for the direction of the Hotel & Retail, Food & Beverage, Facilities, Human Resources and EVS departments to optimize efficiency and maximize revenue/profits. Ensures the highest standards of guest service and safety are maintained.

Job Responsibilities and Duties:

  • Analyze all Non-Gaming department results, determine opportunities to optimize programs, activities, staffing and control processes to ensure compliance with operating procedures and Gaming Commission regulations.
  • Plan and develop policies and strategic objectives while implementing goals through department leaders.
  • Confer with the CEO, CFO and the Casino Board of Directors (CBOD) and participate in the development, prioritization and coordination of the property’s strategic and master site planning.
  • Implement direction set by CEO, CFO and the CBOD assuring implementation of programs to attain business plans.
  • Assist CEO, CFO and the CBOD by providing day-to-day direction and oversight aligned with property objectives.
  • Evaluate daily operations and weekly reports to CEO, CFO and the CBOD. Recommend operational improvements.
  • Generate long-range economic Casino prospects for future growth in overall revenue or amenities offered. 
  • Analyze budget requests to identify areas in which reductions can be made and allocate established operating budget.
  • Understand financial and operational aspects with responsibility for determining that sound business decisions are based on information from Operations, Finance and other departments as well as the CBOD.
  • Develop long-term Casino Business Plans; confer with the CEO, CFO and the CBOD to prioritize short and long-term financial goals; participate in establishing major economic objectives and operating control policies.
  • Responsible for staffing, training, evaluating and scheduling; with authority to hire, suspend and terminate.
  • Regularly review and evaluate Casino performance and work with Department Directors and Executive Team members to take appropriate steps necessary to resolve unsatisfactory results or adverse operating conditions.
  • Responsible for preparing reports to the CBOD, Tribal Council and the Tribal General Council, as needed, on key business metrics and strategic initiatives.
  • Perform other duties as assigned.

Education/Experience:

•     Bachelor’s Degree in Business or related field is required, unless otherwise waived by Executive Management.

•     Requires six (6) years in a Casino Executive Management role, and ten (10) years of experience in Non-Gaming Operations. 

•     Excellent interpersonal, guest service, leadership, communication, decision-making, problem-solving, management skills and strategic perspective required.

Skills for Chief Operating Officer

The job skills required for Chief Operating Officer include Leadership, Responsibility, Futures, Problem Solving, Economics etc. Having related job skills and expertise will give you an advantage when applying to be a Chief Operating Officer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Chief Operating Officer. Select any job title you are interested in and start to search job requirements.

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