1 IT Analyst Job in San Antonio, TX
T3i is Hiring an IT Analyst Near San Antonio, TX
Responsibilities:
- Provide first-level technical support to end-users via phone, email, or in-person.
- Troubleshoot and resolve issues related to Google Workspace, Microsoft Office, and mobile technology.
- Assist users with account setup, password resets, and access permissions.
- Document and track all support incidents and resolutions in the ticketing system.
- Collaborate with other IT team members to escalate and resolve complex issues.
- Maintain knowledge base articles and user guides for common IT issues.
- Conduct user training sessions on IT tools and applications.
- Stay updated on the latest technology trends and best practices in IT support.
- Work other tasks as needed.
- Reports to the Director of IT.
- Bachelor’s degree in information technology or related field, or equivalent work experience.
- Strong knowledge of Google Workspace (formerly G Suite) and Microsoft Office suite.
- Familiarity with mobile technology platforms (iOS, Android).
- Excellent communication and customer service skills.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Basic understanding of networking concepts and protocols.
- Certifications such as CompTIA A , Google Workspace Certification, or Microsoft Office Specialist are a plus.
- Previous experience in a help desk or IT support role is preferred.
- Apple iOS and Windows troubleshooting experience.
- Customer service and or Help Desk experience.
Type of Employment: Full Time or Part-Time
Job Summary
Full Time
Education & Training Services
$62k-79k (estimate)
05/03/2024
07/02/2024
t3iservices.com
IMPERIAL BEACH, CA
50 - 100
2014
DAVID REILLY
<$5M
Education & Training Services
Related Companies
The job skills required for IT Analyst include Troubleshooting, Microsoft Office, Customer Service, Technical Support, IT Support, Networking, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Analyst positions, which can be used as a reference in future career path planning. As an IT Analyst, it can be promoted into senior positions as a Business Application Delivery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Analyst. You can explore the career advancement for an IT Analyst below and select your interested title to get hiring information.
If you are interested in becoming an IT Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Analyst jobs
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Step 3: View the best colleges and universities for IT Analyst.
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