2 Customer Service Specialist II Jobs in Cohoes, NY
System One is Hiring a Customer Service Specialist II Near Cohoes, NY
Riverview Center, Menands, NY
REMOTE-required to be on site the first day for equipment set up.
Need to live in a drivable distance to Menands NY
Pay $18/HR
CUSTOMER SERVICE SPECIALIST II
Customer Service Specialist II joining our team to provide support via the telephone and/or Internet to resolve routine issues and respond to customer inquiries.
You will be answering inbound phone calls from Medicaid Providers for billing or enrollment. These calls are not scripted; there is knowledge to be learned to understand and help the providers with their Medicaid claims.
HOW A CUSTOMER SERVICE SPECIALIST II WILL MAKE AN IMPACT
Takes and processes transactions by telephone, internet and correspondence from customers and representatives
Enters and maintains database records of customer profiles and prepares and maintains status reports
Acts as liaison for customers
Maintains knowledge of company products and customer service processes
Education: High School Diploma or GED
Required Experience: 2 years of customer service experience
Required Technical Skills:
Strong Microsoft Office skills (Word, Excel, PowerPoint)
Required Skills and Abilities:
Strong telephone and verbal communication skills
Customer focus and adaptability to different personality types
Ability to multi-task and manage time effectively
Job Summary
Other
Business Services
$36k-45k (estimate)
11/02/2023
06/23/2024
healthsystemone.com
MIAMI, FL
25 - 50
Private
JOSEPH BRUCE
$10M - $50M
Business Services
Related Companies
The job skills required for Customer Service Specialist II include Customer Service, Billing, Microsoft Office, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist II positions, which can be used as a reference in future career path planning. As a Customer Service Specialist II, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist II. You can explore the career advancement for a Customer Service Specialist II below and select your interested title to get hiring information.
