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Syracuse University
Syracuse, NY | Full Time
$42k-55k (estimate)
4 Months Ago
Library Technician IV
$42k-55k (estimate)
Full Time | Colleges & Universities 4 Months Ago
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Syracuse University is Hiring a Library Technician IV Near Syracuse, NY

Job DescriptionUnder general guidance, utilizes a specialized knowledge of subjects, languages, computer applications, or disciplines that apply to library processes and/or services or provides specialized knowledge of library functions. Utilizes a variety of systems and resources to provide access to library collections, and performs the more complex technical functions requiring proficiency with technical protocols, digital technology, and data manipulation skills. Exercises initiative and independent judgment when providing service or interpreting, analyzing and applying policies and procedures, including those related to fiscal decisions. Routinely analyzes and resolves complex problems that may impact other Library departments or the organization as a whole, and /or external parties and organizations.
Major PurposeAs a valued member of the Acquisitions and Cataloging department, this individual provides an efficient process for the acquisition and access to Libraries’ materials in all formats, but with a specific focus on electronic resources. Students, faculty, and staff depend upon the efficient and accurate acquisition of these resources in support of their research. The person in this position should be attentive to detail, customer service oriented, and able to work efficiently in a fast-paced environment. The skills required for this position include using the Libraries’ computer software. The position also requires some coordination of specific tasks, troubleshooting electronic resource problems, and ensuring that shipments are appropriately processed.
QualificationsAssociate degree and at least 2 years of work in a public service setting, or an equivalent combination of education and experience.
Library Experience Preferred But Not Required.Prior experience in public service or customer service preferred.
Job Specific QualificationsJob Specific Qualifications
  • Possess a strong work ethic, including excellent time management, punctuality, reliability, and ability to prioritize tasks and projects.
  • Strong customer service skills and commitment to providing service effectively in a diverse environment.
  • Experience in searching databases and verifying content.
  • Demonstrated proficiency and capabilities with personal computers and standard computer office applications such as Microsoft Outlook, Word, Excel, and Teams, including the ability to create, edit, download, and upload electronic files.
  • Ability to use necessary library materials, bibliographic materials, and office equipment.
  • Demonstrated capacity for carrying out tasks in an accurate and timely manner, and ability to check own work for accuracy.
  • Experience with a Library Information System/ Library Services Platform/ Discovery layer software.
  • Ability to manage and prioritize tasks and perform effectively in a fast-paced environment with a fluctuating workload.
  • Ability to initiate and maintain cooperative working relationships with co-workers, supervisors, managers, and other libraries. Ability to work harmoniously and as a team player, thrive in a team-based environment, and be skilled in fostering teamwork, among others.
  • Commitment to providing service effectively in a diverse environment.
ResponsibilitiesGeneral Information Services
  • Perform troubleshooting of issues.
  • Effectively and efficiently process Libraries’ material receipts including invoice creation, access verification, and activation.
  • Assist with online holdings review projects.
  • Evaluate workflows and provide input for improvement and efficiency.
General Department Support
  • Effectively and efficiently process requests/transactions in all areas.
  • Respond promptly to all departmental communications.
  • Participate in Acquisition and Cataloging department functions, including departmental policy discussions, professional development, and support of other functional working groups of the department.
  • Read, understand, and apply the policies, procedures, and protocols for the Libraries and the Acquisitions and Cataloging Department.
Technology Services
  • Use specialized software and techniques to process streaming video files.
  • Perform troubleshooting of electronic resource access related issues.
Other duties as assigned based on fluctuating needs and workflows.Physical Requirements
  • Able to lift 50 pounds to waist height. Able to push/pull items weighing to 65 pounds.
  • Cognitive, auditory, verbal ability sufficient to receive information from and respond to inquiries/requests from staff and clients, etc.
  • Frequent twisting and bending of head, neck, and torso (50% of shift).
  • Frequent walking back and forth throughout the library (50% of shift).
  • Full range of arm movement required (extension, twisting, and bending of arm and shoulder, reaching overhead, etc.) (80% – 95% of shift).
  • Hand and wrist dexterity, fine motor skills (e.g., for data entry, materials processing etc.).
  • May require stooping and/or crouching (20% of shift). May require bending at the waist; able to bend to below the knee (35% shift).
  • Visual and cognitive capability sufficient to see, read titles and materials, follow instructions.
Tools/Equipment
  • Use PCs running Windows 10 operating systems, MS Office Suite 365, web browser, other Windows applications, and library systems software.
  • Operate book carts and move library materials.
  • Operate digital copiers/scanners.
  • Laptops/PCs running Windows 10 operating systems, Voyager, MS Office Suite 365, Internet, and other applications.
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse UniversitySyracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About The Syracuse AreaSyracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Colleges & Universities

SALARY

$42k-55k (estimate)

POST DATE

02/26/2023

EXPIRATION DATE

06/05/2024

WEBSITE

syracuse.edu

HEADQUARTERS

SYRACUSE, NY

SIZE

3,000 - 7,500

FOUNDED

1870

TYPE

Private

CEO

KENT SYVERUD

REVENUE

$1B - $3B

INDUSTRY

Colleges & Universities

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Syracuse is a private research university that provides professional academic programs.

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